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March 2024 by Anthony Crouch
New home no one had move in cabinet was already coming apart. The shower in the master bedroom was all torn up but they show the house bad 1st impression.
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March 2024 by Michael bedlington
Compassionate and understanding. That’s how I will describe them out in Venus. My transaction was going great, the buying process was smooth and easy. I had put down my earnest money and been approved for the loan already. Then I had a major curveball in my personal life happen that made it to were I didn’t want to buy the home anymore. They had every right to keep the down payment on the home but they were understanding of a difficult life situation that happened and helped me out. When I’m ready to buy a home again I will be looking to find a community that LGI is involved in. So thank you to Jason and Ron out in Venus. I wish I was just doing a review on how awesome the process was and how much I love my new house but life had different plans. So again, thank you for being understanding and the process was great. This would have been my 3rd home I was buying and it was by far the smoothest I’ve experienced.
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February 2024 by Bradley Reinwald
Let’s just say the HOA will do absolutely nothing and demand more and more each year and we are already on our 3rd or 4th HOA within 3 years nothing gets fixed around here and when you complain they laugh at you
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October 2023 by Chris Baillio
This is the second time I tried to do a review on this LGI homes operation, they or somebody deleted it, and I'm not a 10-4 hat wearing type m o f you know what I'm saying? But these guys are dishonest, they're crooks they lure you out there with this promise of a 1489 a month back when I got my flyer it was like 1289 a month no money down all upgrades included drive out to Midlothian and come look at the homes you know so I'll go out there talk to a guy named Shane valderas we talk on the phone we text back for a couple times decide on a good time from it's me and him they're out there all day on Sunday is what he told me and I'm off on Sunday so I said I'd be there about 2:45 I got there about 2:40 sat in the waiting area was told he'd be out in a minute about 20 minutes later another salesman came out there and told me that Shane wouldn't going to be able to make it he had a prior engagement. Well it would have been nice of Shane would have let me know that you know around the time that he learned of this prior engagement and I would have been expecting to talk to somebody else but I was not I was expecting to talk to him. So that tells me Shane valdez's his word is no good. Here's pictures of the flyer the newest one that they're still sending out it's advertising 1489 a month a new home own a new home starting from $1,489 a month All upgrades included is what it says It says $6,000 on a new home take advantage of attractive financing options so when I get there they tell me it's going to be $10,000 down and $3,000 a month, my credit score is 765 and they want $299,000 for these homes every one of them they're all basically the same but they're all $3,000 a month and $10,000 down in the water heater in there cost $19,000 but it is one of those endless running water heels but it's also $19,000. It's a bait and switch tactic, that they employ to get you out there with the promise of this much a month and no money down and then they snatch the rug right out from under and give you the breakdown and I refuse to do business with anybody that lies to me right off the bat and especially doesn't show up when they're supposed to. So thank you Shane, I think you save me a whole lot of money. All my reviews if I get good service and get treated right I give them five stars and if I can give them more I would, and I break it down and I call them by name if that's what the situation called for and if it calls for putting them on blast at their full of it and they're going to try a That's thatnd rip you off then that's what I'm going to do exactly. These guys are corrupt. Buyer beware. Now it goes to read some of my good reviews!!!
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August 2023 by Mike Ceaser
Although we went a different route on our home, our experience with LGI was great. Our sales rep, Shane Valderas, was extremely professional, efficient, and responsive throughout the process our home search.
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August 2023 by James Butler
Eddie and Shane and were phenomenal during my clients transaction!! The team there was responsive and very accommodating. I will definitely bring many more of my clients their way!!Services: Tile work installation
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August 2023 by Benoris Brooks
Excellent customer service. Shane Valderas our sales rep was the best. Answered all our questions and tended to all our needs.
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July 2023 by Haggai Aura
Nice properties and very helpful, transparent people. I loved dealing with Ron. He spent a lot of time with us, helping us understand the house-buying process (we are beginners and not very knowledgeable) before giving us the keys to go check out a couple of the houses.
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April 2023 by Robert Michael
My fiancee purchased the house new. It's nice but had serious problems with fence. The fence builder did a poor job but Cole if LGI and the VP of LGI FW (Brian?) Corrected the issue and made things right.Thank you LGI Homes for correcting this and backing up your product.
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February 2023 by Jake Ascher
If you come here you want to see Shane!! He's fantastic to his customers and knowledgable about the Patriot Estates community. I've had many experiences with sales associates with many different builders and Shane is one of the best. Thank you for helping my clients Shane!Service: Home building
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January 2023 by Sherry Nelson
We were looking at buying a LGI home in Venus TX. Our salesman, Shane was awesome!!! He did everything right working with us. He was very knowledgeable and honest. We ended up backing out of our deal because there were issues within the house that they were unable to correct (bowed walls) According to the construction mgr at our final walkthrough. After several phone calls I was finally told we would not be getting our money back that we put down. I’m still waiting to hear from the sales supervisor. They also called a few times after we backed out to see if we would reconsider if they fixed the problems. Nope. You knew about them and said it was nothing that could be fixed. IF you do business with LGI in Venus TX make sure you talk to Shane. He is the only one we spoke with that had morals and was honest!!!
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January 2023 by Healing For The Heart
Shane the sales rep is amazing. My husband and myself came to meet with him and the first time he told us what we needed to do to get our credit score up. We did just that so within about a month later, we came back met with Shane and everything is going good for us. We are scheduled to close during the month of February. It might not work out the first time but if you take the advice and do it you will be successful in getting a home. Shane is very helpful and knowledgeable! Thanks for everything Shane!
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January 2023 by Brenda Moreno
Eddie Torres was helping us with all the process to get in our new house he’s very nice person thanks Eddie to help us with our house.Service: Home building
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January 2023 by fortnite god
Eddie Torres help me A lot with buy it my house he it’s one the best one IGL homeService: Home building
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December 2022 by Montana Pope
I purchased my home in 2020 and had nothing short of a great experience. Being a first time homebuyer and not knowing the full process, they went above and beyond to explain and answer any questions I had. Even still to this day. I mostly dealt with Eddie and Juan who made the process very smooth even during the setbacks and ensured that I got what I wanted out of the process and the home within reason. Couldn’t recommend them and LGI more!
