O'Reilly Auto Parts in Van Alstyne, Texas, located at 1155 West Van Alstyne Parkway, is highly regarded for its excellent customer service and knowledgeable staff. The store offers a wide variety of parts, tools, and accessories, as well as valuable store services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the friendly atmosphere and the willingness of employees to go above and beyond to assist. Becca, a standout employee, has received numerous praises for her helpfulness and efficiency, making customers feel valued and prioritized. Austin is also mentioned for his responsiveness and friendly demeanor. Many customers prefer this location over others due to the exceptional service they receive, often driving out of their way to visit. The store also features a free Loaner Tool program, ensuring customers can tackle their projects without the need for additional purchases. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable choice for automotive needs.
Excellent attention, Lisa was very helpful looking for the items I was looking for
July 2024
I called in over the phone after I broke down on the side of the road near the shop. It only took four minutes for John to help me figure out the issue that was causing my car to overheat, and find the part in store nearby. Fantastic phone service. Better than most customer service agents I must say. I will definitely bring... read full comment
December 2023
I wouldn't give you two cents for the O'Reilly in Anna, TX, but the one in Van Altyne rocks. They talk to you on the phone, give you their personal recommendations, help you save money. They are my go-to parts place!!
