The facility is very nice, secure, but you cannot reach anyone by phone! Goes to voicemail, and that's full. It was better when the owner was there during business hours, and you could also reach him after hours. Now? You would be better off with a better attended storage facility.
December 2020
Great experience. I rented a storage unit over the phone and email. No runaround. The manager was super accommodating. Communication was mostly through text. Manager was very responsive and pricing was reasonable. Unit had tall ceiling and was clean. Highly recommended.
From Elite Self Storage #2
Self-Storage, RV, and Boat Storage in Van Alstyne, Texas. We have three convenient locations off US-75 and HWY 5, between McKinney and Sherman, Texas. Features include:
Electronic Gate Access, 24-hour Video Surveillance, Climate-Controlled (available at some locations), and Non-Climate-Controlled Units Available. We also have new or nearly-new office/warehouse spaces with roll-up doors and private restrooms. Tenants have electronic gate access 24/7.
