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November 2023 by Michael Majors
This is a great local shop and I recommend it. I've talked to the owners and can tell they really care about developing relationships with customers and doing the job right. Its our first choice when we need work done on our cars.
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November 2023 by Michael Segleski
Hard working honest people. They are very genuine and take care of you and communicate the whole way through. I will never hesitate using them when we have car trouble.
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October 2023 by Charles strong
Took my wife 392 Challenger to Freedom Dodge in Sherman for a cooling fan they wanted over 2400.00 to replace it . Im no mechanic but Im not a fool either I know a thief when i see one what was worse was they were trying to convince me no one can guarantee there work like they can . I politely ask them to please just stop and put whatever they have done back and ill take my car elsewhere. They we’re not too happy with me then charged me 200.00 for diagnosing what i had told them what was wrong with it. Long story short took it to Crossroads lets just say car has never run so good and cost less than half what the Dodge Theif’s were going to steal from me.Thank you Keith and CompanyCrossroads will be my only mechanic shop to go to dealerships are a rip offTrust me these guys will take care of you and Shoot you Straight
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September 2023 by Joshua Weir
Keith was so kind and made us feel so valued. He went above and beyond what we even came in for which was ac issues, he not only fixed the issue but saved us over $1,000.00 and then he polished my wife’s headlights. These guys are the real deal, absolutely recommend!
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September 2023 by Matt Fuhriman
My transmission went out, and the first replacement was not good so they had to replace it a second time. They took care of me every step of the way, making sure that I have everything I needed to get wherever I needed to go, and let me know What was going on every step of the way. I really appreciate the hard work and good communication!
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August 2023 by Hari Ramasubbu
Keith is honest, reliable, professional, informative and courteous Auto mechanic i have ever seen.A friend introduced me to Keith when another auto care shop tried to rip me off with a rotor replacement which was never required. There was one more instance when the same Auto shop told me to replace my oil pan costing thousands for no reason while Keith gave his honest recommendation and saved money for me.Keith used to do mobile auto care service before but now started his own shop named crossroads. His auto shop is about 20 mins away from McKinney area. The shop is not as jazzy as other auto service centers but definitely worth it given the reliable professional advice and job that Keith offers.
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August 2023 by Tommy Manshack
Took my 2016 v-6 Accord in for a noise in the engine, Jason Diagnosed it as a timing belt tensioner, spot on, new belt, tensioner, water pump, oil service and plugs and a transmission service Quick turnaround, friendly, honest and a very reasonable price, ready for the next 100k. My new mechanic. Give them a try and I’m sure you’ll feel the same way.
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July 2023 by T Taylor
Keith and Jason were fantastic to deal with. Great pricing and great people to work with. They stayed after closing to get my equipment trailer back on the road.
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July 2023 by Tommy Welch
I had my son contact Crossroads about his Jeep Cherokee. Keith & Jason made my son feel like he was part of their family. They explained everything to him, was professional, got his brakes done quickly, and showed a genuine care! God Bless <
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June 2023 by Andy Dillon
Great place! It's hard to find people that will be honest about what your vehicle really needs. These guys shoot you straight and don't sell you thinks you don't need. I highly recommend!
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June 2023 by Patricia Rawson
Keith and Jason worked with me in a short time to complete all the repairs on our older Nissan. All the staff was friendly and very helpful. Will definitely use them for any future repairs. Highly recommend. Patricia Rawson; Nacogdoches, TXServices: Auto battery replacement
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June 2023 by William S.
Crossroads was purchased by new owners within the last 6 months. I was used to dealing with the previous owner and always had good service. The new owners have significant experience working/running Aura Dealership Service Centers in addition to others. I've used them a couple times and the tire support continues to be really good. This morning I sent my 18 year old daughter in. Her Highlander had a tire that had a slow leak. I'd had a couple other places try to find the leak to no avail. This had gone on for over 6 months. They found a sliver of steel that was allowing a very slow leak.
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May 2023 by Natalie Hanschen
Had an oil change this morning. Keith and Jason took care of me and made sure I was in and out within twenty minutes. First time I have used these guys, definitely will be back. They are friendly and honest.. which in this business is almost unheard of!
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May 2023 by Toni Morrow
Quality, reliable, friendly and honest guys all around. Affordable service for transmission and radiator systems. Keith has been our go to for years - we couldn’t be happier with our experience
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May 2023 by Yvette H.
This is a a very friendly Customer service environment. When I walked in the door the receptionist made me feel very welcome I told her what was going on with my car and she called Keith and Keith came and introduced himself very friendly however I decided to leave my car there after I said I didn't have a ride home I believe her name is Lori . She said where do you stay I said VanAlstyne she said I'll take home wow I was impressed I Keith call a few hours later To tell me my car was Ready I didn't have a ride to come get it so he said that he was in the receptionist to pick me up talking about top notch customer service this is it. I highly recommend them the customer service is on point the technique working on my car as far as I'm concerned on point I highly recommend cross roads automotive in van Alstyne Texas .. Yvette Henderson .....
