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September 2024 by Wayne Muhl
Had my X1140 for service and they were great
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September 2024 by Cole Neagle
Great service!
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March 2024 by Brett Soyars
One of the worst places in town to go to. They don't ask you if you need something, or may I help you when you walk through their door, you have to get their attention which can get frustrating. Just go about their business as if you never came in. Their either on the phone too long or on their computers. Most of all the person who can answer your questions who knows things is often too busy. & to top it off it'll usually take you 20 minutes to get in out of there. I've been in there plenty of times before. & my experience was no good. & I do not have this problem elsewhere. I don't know how they stay in business.
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September 2023 by Narciso Longoria
Great Customer Service!Kevin and his service team really come through for us when we need them the most. Thank you guys for y’all’s hard work, we really appreciate it.
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September 2023 by Melody MacArthur
Very helpful knowledgeable staff
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July 2023 by Rosa Nelson
Nice show room, clean all around, and salesman Robbie was great at explaining all.Will be back soon !!
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February 2023 by James
Prior owner was warm and friendly and willing to work with you. Mmm, what has changed.
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November 2022 by Brad Yoerger
I called in to talk to a sales person and was put on hold waited for 10 minutes and nobody picked up to tell me they were busy or ask if I wanted to be called back evidently must not need customers.Very poor customer service.
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September 2022 by Rick Nelson
Nice group of people
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July 2022 by Jessica Thompson
Great Service! Thank you Joey and staff for helping us in the purchase of the 2022 Polaris Ranger 1000. It's perfect for what we need.
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June 2022 by RYAN MCELROY
Terrible experience!! Do not use this business. The customer service is terrible
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April 2022 by Deth
Schedule an appointment for 1200 hr service on my 3901 one month prior because I was informed that they were a month behind. Dropped off my tractor on my scheduled date (Saturday) and was informed by Albert that they would look at it on Tuesday and would call me. Did not received a call! Waited till Thursdays to call and was told that haven't looked at it because they are month behind. So they lied to me about calling and would only make excuses. Even the manger whom said would call me that because it had a code fault, they would not get to it even though he said he would look at it two days prior. Told them do or do not do the service but I would pick it up Friday. They said they would do the service and call me that evening or the next morning. They didn't. Lied again. I went and picked the tractor up. They did do the service. Oil looked new and tractor greased.Due to lack of honoring their word (lying) & poor customer service, I will not utilize this business for my needs again. If I can't trust them to keep their word, how can I trust they will do what they said they did?
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February 2022 by James Thompson
They work hard to get you the best deal, even in these trying times.
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September 2021 by Russell Chaney
I bought a BRAND NEW Polaris Ranger 900 XP EPS CREW from a San Antonio Polaris dealer. This machine was bought in early 2020 and at the time I added almost every option you could add (except lift kits etc) at a cost of several thousand dollars in accessories. My salesman told me the first MAJOR service was at 60-hours.I took my Polaris Ranger last week for its first MAJOR service at 54-hours. The service advisor treated me like dirt to say the least and berated me over and over because I did not bring it in for a 25-hour service. I tried to explain that I live 2.5 hours away and trailering my Ranger there, dropping it off, picking it back up to bring it back home was 10-hours of total trailering for me - so we just changed the oil at 25-hours locally. It went downhill from there. I was then told that my 60-hour service would be $700.00 (plus wear items) since I skipped allowing them to service at 25-hours.I called AG Equipment, INC and spoke with their service department and they told me that their 60-hour service interval was $225.00. Ag Equipment was professional, courteous, responsive and more so than anything they made me feel very important to them.I have already taken my other two Rangers to them for their routine service and look forward to posting a great review on that work also. I am picking up my 2019 Polaris Ranger Crew from the San Antonio dealer and taking it to AG Equipment, INC. It is clear that they KNOW WHAT THEY ARE DOING and more so than anything THEY 100% care about their customers and they are going to price their service work according to the work required! KUDOS Ag Equipment.
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September 2021 by Steve Kenney
Friendly people
