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“The staff at this place is beyond amazing! They are always helpful, friendly and welcoming. I come here often to drop off large quantities of mail on behalf of my mother for her business and these guys are patient with me everytime. I greatly appreciate it and I can’t say enough of these guys.
I highly recommend anyone to use this USPS if you are near the area. Thanks for y’all that you do. God bless. ?”
“I usually don’t leave reviews for public institutions but I had a great experience getting my passport renewed here. Everyone was patient, efficient, helpful and friendly. I had to wait about an hour to get my passport renewed but that was expected since I didn’t make an appointment.”
8:30AM - 12:30PM
9155 Schaefer Rd, Converse
Post Offices
“The staff is courteous, professional, and attentive. They explain services to help the customers in a manner to that is clear and concise. I appreciate having this service in the community. The carrier for the route I am on is awesome.”
“First time sending gifts out since moving to Texas this year, and they helped me with all my questions and were so nice about it. They even helped make sure it wouldn't get damaged at all in the transit. I was in and out pretty quickly.”
“The staff are always kind and helpful when I come in. The line moves relatively quickly and they’re always very thorough and communicative about my options for anything. Not sure why they have such a low rating but hopefully this bumps it up as I prefer this location!”
“I highly recommend this USPS location to anyone in search of exceptional customer service. JANET's so sweet and welcoming demeanor, coupled with her dedication to delivering excellent service, has made this branch stand out from the rest. Despite the road repairs, I would not hesitate to go the extra mile to receive such outstanding service. 5 stars to the entire team for their remarkable speed and efficiency. ??????”
“Been here several times and it's one of my favorite post offices. There are normally two women who work here and they always have smiles on their faces and work efficiently. When I say there is never a line there is practically never a line. The longest I have seen was three people. My items are scanned that day.”
“This is for the person who helped me, NOT the office itself. I have had issues with this post office for years. The woman at the front is always rude, slow, and clearly doesn’t want to be there. The line is always outrageous and people complain. Today, I walked in and the line was moving which I thought was odd. I got to the front and a nice man named Dion was at the window. Let me tell you, the difference in service was wonderful. He made a trip that I usually dread so pleasant. Hopefully this service continues.”
“I've had to visit this annex twice so far concerning packages related to my mother's passing. The staff has been very polite and helpful.On a side note, i have noticed that postal workers here are far more happier and better at the customer service aspect of their jobs than those in Albuquerque.You all must treat them right for them to so jovial! Postal workers deserve our respect. So don't forget to say 'hi' once in a while to your local postal carrier.”
“This is a review for my neighborhood carrier. My carrier is Abraham Hei. He always greets me with a smile and is incredibly knowledgeable with any post office questions that I may have. I’d like to let someone know that he’s an asset to the Post Office and deserves a pat on the back. Thank him for me.”
“Mary is awesome! She helped me straighten out a change of address after three attempts going to the Converse post office. If you have issues, ask for Mary, she is thoroughly trained on post office procedure.”
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“I just happened to stumble upon this shop while trying to find somewhere to ship something. The employee here was so nice and friendly and helpful. I recommend using if you’re in the area.”