NAPA Auto Parts is dedicated to providing customers with quality auto parts quickly and easily. With options for curbside pickup, delivery, and in-store shopping, NAPA serves the greater Universal City area through over 6,000 stores and 16,000 AutoCare centers. Customers appreciate the knowledgeable staff, who offer helpful advice on various projects, including code scanning and battery issues. Many reviews highlight the exceptional service, with staff members taking the time to explain problems and provide the right solutions. While some customers have experienced minor issues with receiving the wrong parts, the majority commend the store for its high-quality products and expertise. NAPA is known for having hard-to-find items in stock, and though prices may be slightly higher, customers value the quality and knowledgeable assistance they receive. Overall, NAPA Auto Parts is recommended for anyone seeking reliable auto parts and top-notch service for cars, trucks, and more.
Very friendly staff would recommend, you need to try the savings online with the code, saved 20 percent on my overall order that includes a battery with 2 year replacement at 20 percent off, plus all the other items I bought. Way to go Napa. Staff is very helpful, not the brightest with the points system, but they try real... read full comment
September 2025
They had what I needed but the counter guy was in a mood for some reason. Grouchy as can be. I get it, it's a parts store but common kindness is still valued.
May 2025
I love Napa. I find my oem parts here. Great price too.
