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August 2024 by Whyllys Byrd
My husband took a very nice black suit to French Quality for dry cleaning. When the suit was picked up, the jacket had been very poorly pressed and the back of one of the pant legs had a white outline of what looks like a shoe print!!!! I do not recommend this business to anyone.
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June 2024 by jared larson
You cannot trust French Quality Cleaners with your nice things, and no responsibility will be taken when your nice things are ruined. I dropped off a 112 inch tablecloth for some seamstress work, complete with detailed instructions (simple math) to cut it into three pieces: 87, 15, and 10 inches. (The person there also wrote notes to reflect the same; the notes were returned to me when I paid.) Not only will no one tell you that the seamstress only comes once every two weeks, so it will take forever, but the seamstress, who also needed to call me to ask for clarity (which meant another two weeks for me to wait), does not understand math. I was forced to pay $55 for my imported tablecloth to come back at 77, 15, and 10 inches, with some worthless inches of scrap. Knowing that there was clearly a problem when I picked it up (again, basic math), I told the person there that I would never return (I have taken my dry cleaning here since 2022), but she did not seem to care. Go elsewhere.
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January 2024 by Konward Simmons
They do an excellent job cleaning all my clothes this why I stay with them driving from other town spend 300 to 400 a month with him but I was told I wait to long to pick up my clothes and can’t bring drop off any more
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June 2023 by Billy Green jR.
Quick, professional. Will come back again
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May 2023 by Barbara Washington
This Clearner does a really great job. White comes back white ,but they're really expensive. I had a two-piece suit, 17.99 two white dresses, one was 24.99, and the other one was 26.99. I walked out the cleaner, paying over 75.00 dollars, and that's with a military 10% discount. For 4 pieces, I paid almost 100.00. Apparently, the owners haven't heard that sometimes you can price yourselves completely out of business. Getting these pieces done 3 × would result in paying more to clean them than what they're worth!!!
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February 2023 by T W.
PLEASE READ..... STAY AWAY. OMG!!! Expensive for okay work. I decided to try this cleaners for the first time since it was close to my new job. My first mistake was that I did not read the reviews. Please read the reviews, they are on spot. The people are not very friendly and I literally paid $125.00 for five garments. I was shocked. I could have purchased new garments for that price. I told the lady that it explains why they had no customers. She justified the extreme prices by telling me that the owner had not raised his prices since before COVID. In my opinion, this company will put itself out of business, because nobody can afford them. Ask before you put your clothes in this cleaners.
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December 2022 by Michael Martin
If I could leave less than 1-star I would. I dropped my jacket off on November 19th. My jacket requires some pretty specific cleaning methods. When dropping it off with this place, I went over the tag instructions with the person I dropped the jacket off with. They said they could accommodate. Fast forward to today (12/03)... Over TWO weeks. I told the person I was there to pick up my jacket, and she said they couldn't do anything. Even more concerning, my jacket was just thrown over the side of one of the bins. They couldn't even hang it up. Horrible expectations, horrible presentation of customer's property back to them. Avoid this place like the plague.Service: Special care fabric cleaning
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November 2022 by Whitley G.
I usually go to my normal cleaners on FM 78 but it was a Saturday and it was closed. French Quality Cleaners was still opened in my area soI was hesitant to use them but i really needed some garments washed and pressed. I took a blazer, silk blouse, and some other items. I'm not sure if the lady who took our stuff was hesitant to take our stuff because we were black but it gave me that vibe. She told me over and over she couldn't press my leather shirt bc it make get damaged. I totally understood her the first time but she just kept repeating herself over and over like she was afraid of my reaction or something. So i was annoyed but proceeded to listen. She told us we would pay when we pick up so she never told us at least an estimate. Why did they almost charge $100 for 5 items. They charged the leather as a jacket cost but the lady failed to tell us. She was so busy telling me what she couldn't do when it came to pressing it instead of saying it'll be over $40 charge. I was pissed and I'll never come back to this or suggest it. They need to go out of business bc it looks like they barely get it anyway. If you're reading this review, skip this place when thinking about a cleaners. Thank me later!
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October 2022 by Jojo Teague
We do not use drycleaning service on a regular basis. But we do need something drycleaned this place is great.
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October 2022 by LaToya Chenelle
was told my items were no longer there... I wasn't told that there was a time limit or called about my items. I'll never use this cleaners again
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August 2022 by Denise L.
Not happy with my service nor is their business model customer service friendly. Not even happy with the tailoring. Sorry to say... again.
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August 2022 by Dorene Chandler
This place is horrible and he price gouge to dry clean for nurses uniforms he charged $92.82 that is ridiculous when I only pay $25 to $30 whatever you do please do not go there
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July 2022 by Jennifer
$18.00 for 2 shirts and they weren’t even pressed. I asked the lady is she sure that it’s $9.00 a piece just for cleaning and she said they went up in prices. I said but $9.00 for a plain basic shirt and she said “we gotta survive too”. Which I get but I can name 5 different cleaners half the price that do much better job.
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October 2021 by Richard Chapin Jr
Worst place for dry cleaners! They price gouge and are DECEPTIVE DON'T GO should report to BETTER BUSINESS BUREAU, more like French Quality Scammers!!!!
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October 2021 by Leia Collins
Reasonably priced, excellent work and customer service. I've taken a variety of specialty items here (leather, suede, custom workstation covering). They took great care with my items and renewed an old, stained suede jacket. Highly recommended.
