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June 2024 by Eric Nelson
Still awful cell service
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June 2024 by Craig Couey
The worst customer service
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June 2024 by Schuyler May
This Verizon store doesn’t want to help its customers find solutions. Associates were quite rude, go to any other Verizon location in Tyler.
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June 2024 by Garrett Burchit
Always greeted right away and welcoming. Very knowledgeable staff, and always keeping you in the loop on your account, or of any promotions going on.
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May 2024 by Will BeckDallaghan
Fixed my phone fast
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April 2024 by Bobbie Cooke
Hard to get to talk on phone with live person
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April 2024 by Teresa Seastedt
Quick and courteous service. Just needed to trade in a phone. Great customer service.
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March 2024 by Andrea Dyess
Was sold a watch I couldn't use, was told the phone I was trading in on the advertised new customer line wasn't going to work and would have to finance. Returned the watch, still haven't been refunded my money. Never should've switched from Metro. 6 years and no problems with them, 3 months on Verizon and nothing but triple bills and horrible in store service
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March 2024 by Michael Horner
Met with business account rep whom didn’t solve any of my issues. Waste of time.
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January 2024 by Lisa Godfrey
Quick and easy, no wait
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January 2024 by Lisa Godfrey-Asaf
Quick and easy, no wait
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December 2023 by David Abbott
Avoid Beau. He was snarky in conversations, and told me my apps would load in a few minutes after I left the store. I lost some apps and the others weren't active for 3 days. That cost me real money.
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November 2023 by Sharon Baker
The lady who helped my friend didn't know what she was doing
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November 2023 by Stacy Adams
My husband granddaughter went in this store an was very miss treated not only told her they upgrade her phone but told her nope an said ur grandpa an his wife never pay there bill so you have to pay full price an never be able to upgrade no phone u ever get that being said the employee Kristen follow her outside to along with the manager the other day to laugh at her an make fun of her after they made her cry I do pay my bill an I know I will be havein her an that manger fired an be the new manager an Iam havein this store investigated
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November 2023 by Gordon French
Good job. No waiting.
