Velocity Mazda in Tyler, TX, is a premier destination for both new Mazdas and used cars. Customers appreciate the dealership's welcoming atmosphere and the friendly, professional staff who offer clear communication and follow-up throughout the buying process. Many reviews highlight the exceptional service provided by team members, making the car buying experience smooth and enjoyable. Shoppers can browse the extensive inventory without an appointment, and the knowledgeable staff is ready to assist with questions about specifications, trade-in options, and financing. The dealership also emphasizes service after the sale, ensuring customer satisfaction long after the purchase. Recent customers have expressed gratitude for the personalized service, noting that staff treat them like family. They have shared their experiences of finding the perfect vehicles within their budgets, making Velocity Mazda a standout choice for first-time buyers and seasoned car owners alike. With a commitment to serving the community, Velocity Mazda is known for being a shining star in the automotive industry, providing a pleasant experience for all who visit.
Velocity Mazda has always treated me well. Sales, service, and finance department are friendly, patient, and honest. I highly recommend to anyone looking at new or used cars.
September 2025
The attentiveness of Kaitlyn was awesome. She was able to answer questions and if she didn't know the answer she found it! The first time we came it was pouring rain and she went answer fot the car and pulled it under the awning for us to see with out getting soaked. We'll worth our drive.
