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October 2022 by KORA MATHEWS
I’ve been with this credit union about 7/8 years maybe! Started off perfect until I had an altercation with margarita and now I don’t get response I have to call back myself. I’ve had to call back to get them to place money back into my account that they took out. I’ve gotten told that I can’t control my account because of certain reasons. Now I get 3/4 excuses as to why something went wrong! I will be closing this account. It’s funny because I also bank with Tyler City and I’ve NEVER had a problem!
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July 2021 by John Sterling
Worst service I have ever received. Margarita was extremely rude and unprofessional. Avoid this place at all cost.
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May 2021 by Ann Morgan
I have done business with United Credit Union for many years. I have always received very good service. They are friendly and knowledgeable. I recommend them to all my friends.
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April 2021 by Teresa Easley
Been a member since 1986. Professional service and members that have been like family to me all of these years, the ONLY credit union in Tyler for me!
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February 2021 by Preston McElyea
United Credit Union is always friendly, kind, and helpful. They always go out of their way to help and answer questions.
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May 2020 by Hugo Arreguin
Been with United Credit Union for about 4+ years and they have been great. Very fast to getting you a response Margarita has always help me the staff is always friendly and welcoming. 5 stars from me would highly recommend this establishment for all your needs including banking CDs loans. Exc Thank you Guys
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March 2020 by Kyle Rochette
Sherri and Sonia have been great to work with!Love United Credit Union, they are like Family!!
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March 2020 by Cherry Rayford
I have been with this institution for over 20 yrs. Yet everytime I apply for any type of service....I never get any type of return response. Not an approve or disapprove--nothing but we will call you back. I know so many people who simply do not use them anymore because of similar situations. It has been suggested numerous times I find another bank/ credit union who values the customer and now im at the point of doing just that. They do have a couple of nice people who works there, but as a whole, I simply do not think they value loyalty at all.
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May 2019 by Shelby M.
UCU is the BEST credit union in Tyler! The staff is always friendly and willing to help. They go above and beyond to ensure their customers needs are met! I highly recommend UCU for the help and the services they provide.
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May 2017 by Trevor Cannon
Very nice employees who are understanding and helpful. And willing to work with you to make you happy.