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October 2024 by Todd Bowen,
Exceptional service, I bought a pair of new boots several months ago and always have had trouble with the right boot being much tighter than the left, after having it stretched by a local shoe repair place and wearing it to try to break it in I finally took it back to the Redwing store for them to stretch it and still no difference, at that point the gentleman behind the counter handed me a new pair of boots and took the original pair back to send back to Redwing. I have bought multiple pairs of the same boot from them over the years and have never had a issue but when I did, even after several months they did the right thing. I will never buy a Redwing product from anybody else but The Redwing Store in Tyler TX
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October 2024 by Tara “mommabig” English
I was actually blown away by the service! I grew up in a time when shoe store clerks always fitted the shoes for you, but I haven't seen any establishment do this for probably 40 years! They do that here. I think that's awesome! ? And they are able to provide specialty fitting, unlike most stores. That's very important for wide and or flat footed men which both run in the men of my family
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October 2024 by Noah kuria
Mike at this Red Wing Store hooked me up. Thanks Sir.
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August 2024 by Joaquin Davila
Variety in work boots
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August 2024 by Elizabeth Anne
Always helpful and knowledgeable!
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July 2024 by J. C.
Mike runs a great business. If I am ever back in Tyler, TX and need work boots I will definitely come back to this location
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June 2024 by Chris Smoot
Very small store with a very small selection but the customer service was very good.
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May 2024 by Jason Stringer
This man is a genius when it comes to working class footwear!!!
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April 2024 by BRENT APPLEBAUM
Very happy with my experience at this store! Mike has an amazing skill for customer service!
I bought some lineman boots from another brand and the salesman just used a length measurement to get my boot size. No surprise, they ended up fitting way too tight on my extra wide feet and it was too late to return them by the time I realized this.
Really loved how they test for size, fit, and arch support at this store! Can't wait to get my new boots in!
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March 2024 by Valentin Garcia
I was out of town . I bought a pair of red wing rubber steel toe boots over the phone. Due to not having in stk when I would go to store. The gentleman took the time to call me back and process my purchase.
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January 2024 by David Milligan
I wish I could remember the name of the lady that helped me. She was great and she had in stock the exact boot in my size.
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January 2024 by Anthony Grasty
Great place to get some long lasting work boots
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December 2023 by Danny Woodruff
Very high quality merchandise.
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December 2023 by Rodney corley
Jennifer Hill, told me two call after Thanksgiving, wrote price on card for a pair of Irish setters,just call for black Friday sale. Would not let me pay in advance. Left me hanging
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October 2023 by Linda Gholson
My son got a pair of boots that he had been looking for