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June 2024 by Brandi Nichole S.
Clean, Attentive and So Nice Thank you for taking care of the animals you have at the store and caring about them. It was a really great experience shopping at this store for my bird.
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June 2024 by ronald s.
Manager is excellent. Always helpful and willing to go the extra mile. Staff is friendly and courteous. Because of that, I don't even consider going to their competitors.
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February 2024 by Ivy D.
I can't thank Bethany enough she's so caring and knowledgeable! She got me all set up with my new mouse, Wiley. She taught me about a healthy brand for rodent food and toys called oxbow and he loves it. I gave him a blackberry and he's so curious about it but hasn't bitten into it yet. Can't wait to give him his best life, and thanks again to Bethany!
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October 2023 by Mia D.
This is our go to for dog grooming services! Brittany is always so sweet to our little pup, we have gone to her for over a year now and she always does such a great job!! Our pup always is so nervous when getting checked in but as soon as he sees Brittany all of his nerves go away! She is gentle and professional every encounter we have with her! You're the best Brittany and thank you for loving our Brody boy!
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April 2023 by Jahn Q.
Always have exactly what I need Efficient and cheaper than online I find it comforting to see so many repeat customers
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August 2022 by Sean A.
I wish I could give ZERO stars for their grooming. We have been taking our pets there for YEARS to get groomed. Now, All in the sudden, they will not accept a HAND FILLED Rabies certificate with the collar tag as proof of Vaccination! Their CORPORATE POLICY states that it must be a PRINTED FORM! They accespted it in the past, insulted me by thinking I would be the type of person that would fake documents to get 3 dogs groomed, and just lost my business FOREVER!! There are other pet stores and groomers in town, why are they that STUPID!
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July 2022 by Matthew A.
AVOID the groomer NINA! We've taken our dog to Petsmart grooming salon for a few months before she was groomed by NINA in April '22, and we will not go back again! We have always heard what a wonderful client our pup is with other groomers, but Nina was different. She complained she had trouble with our dog and she had to enlist the assistance of another groomer because our pup kept whimpering and snapping at her. I told her "You were hurting her!" Nina denied she was hurting her. I assured her that was our dog's behavior when she is in pain, and Nina actually started arguing with me! Really?!?! I am furious with her insensitivity, incompetence and arrogance to actually argue with me about my dogs behavior. Our pooch has been traumatized by Nina and even now, at the end of July, she shakes with fear and panics when we bathe her, use the blow dryer, or clip her nails. I am disgusted and will not be returning to this salon.
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March 2022 by Denice D.
Pet smart was not a good place to take an inside dog. U could smell the dirty dog smell when u walk in entrance of pet smart. I went to pick my 4 lb Yorkie up and he wasn't cut completely. He smelled like the nasty dog smell which he was clean when he got there.the cut was shagged and looked like they needed new scissors and he wasn't even clean cut under on belly or behind. The grooming center was soo filthy ! Hair and nasty dirty everything including groomers. When I brought him home I had to bathe him right away because he smelled like the stinch in their shop! Not to mention overpriced !!$$$ I met a lady in parking lot and she said she would never use them.I agree.
