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January 2024 by Edward Collum
Shoutout to Daniel for his helpKnowledgeable, respectful, helpfulSpecial thanks for replacing the battery in my wife’s vehicle
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November 2023 by Michael C
Great guys that helped a man in need!
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September 2023 by S
Super helpful and friendly staff. Helped me find everything I needed.
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July 2023 by Rolland Norrell
Great service and very knowledgeable
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July 2023 by Pedro Ponce
Fast service. Quick in and out.People that know their stuff.
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May 2023 by Chancellor Miller
If I've ever had a bad experience they do every thing they can to make it right
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April 2023 by Kim Conlon
The guys got me fixed right up. My windshield wiper came off while I wad driving. Pulled in, bought the wipers and the guy came out and put them on for me in the rain. Great customer service.
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March 2023 by Cody Sheffield
Good enough. Had parts I was looking for that AutoZone wasn't supplying that ended up saving me a lot of money on my brake job. I also rented my first tool from them here. It was a hefty hold against my bank balance for a couple of days, but it IS free, and it sure beats having to buy a tool you're only going to use once or twice! 48 hours is the rental period I was given. Other than that, the location was clean, had easy to find products and well organized. The prices seemed a bit high, and I ALWAYS recommend checking prices online FIRST! But overall this is one of the better auto parts locations I've used in the Tyler area so far!
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February 2023 by Bob Liston
The staff were both helpful and friendly.
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January 2023 by Les Bentley
Great service. Good guys working here.
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December 2022 by Sandra Davis
I came into O’Reilly’s looking for coolant. Every other time I have come here, someone has offered to assist in putting it in. This time, they hand it to me and look at me through the window. Can I put in coolant? Yes. However, another lady tossed her hair around and flirted with one of the workers and he went out of his way to help her add fluids and change windshield wipers. Then, he purposefully abetted his eyes when knowing I would like assistance. If you are going to treat customers unequally, make it less obvious.
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November 2022 by Tyler Allmon
O’Reilly’s has always been my favorite big name parts store but this one could use some better training for their employee and the location stinks. You have to risk your life to get in and out of this location. I’ve seen way too many wrecks in that area. The people working there just seemed down and bored.
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November 2022 by Dr Ron Krueger PhD
Always clean and knowledgeable employees! Keep up the great work!
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October 2022 by CJ H
Don’t go here expecting something that shows in stock online. You’ll be driving whatever distance to become empty handed of being told “we don’t have it”
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September 2022 by Albert Lara
Had to stop in cause I lost my oil fill cap& had stopped at several other auto parts stores already& everyone of them were quick to dismiss me saying it was a factory part they didn't carry.I came to this store wit almost no hope of finding one. But Stegall was quick to help me, even after several searches ended wit nothing in stock. He continued to search other wordings for the oil cap& year models which turned out was the same part number for my 2003 chevy silverado 3500.Great service ? ? when it would have been easy to say "It's a factory part, we don't have it" he went out of his way to help me. Great service ? I come this way often & have passed by this store several times without a thought. I have to say service like this will have me returning for sure whenever I'm in this area. WELL DONE STEGALL!!!
