{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9AM - 8PM
1801 E SE Loop 323 #400, Tyler
Mobile Phones
“So let me tell ypu about my experience. Went to one store and they look at me, I am a ranch manager so I look pretty sloppy, and girl tells me I cannot buy phone after going to her manager. Don't go to 110 store. I decided to go to one on loop and I met Lydia. Tmobile, you want a crash course in customer service and taking care of a customer, don't look any further. Not only could I buy my phone, she started showimg me the cheapest options. I bought the most expensive. She sat with me, explained everything and spent time making sure my phone worked. No upsale, no hard sale, she gave me my options and let me decide. I will send everyone here. I felt valued, no matter how I looked, and if I could have given her commission I would. 10 out of 10 because of her. Fyi, I left verizon for this exact issue, Lydia saved you a customer, I hope you realize how good a rep she is!”
9AM - 8PM
5225 S Broadway Ave, Tyler
Mobile Phones
“I broke my phone and took it in for repair. They could have charged me a bunch of money to fix my phone for me but instead suggested I take the time and go to the Apple Store. I appreciate and respect the honesty”
“My husband changed from Android to an iPhone yesterday at the Verizon store at 6874 S Broadway, Tyler, TX. He was very hesitant but he had begun to have unexplained problems and since I had been enjoyed "trouble free" iPhone usage, he decided to try it. He hasn't been using this new phone but about 24 hr now BUT.....he loves the ease in learning it. I think the transition was made easy for him because of the one-on-one personal interest in him and the expert knowledge that Kristion Harris, the Sales Person, shared with him - making him so at ease and comfortable in making this change. Kristion led him through literally everything! When we got home, we had a question still. We called the phone # that Kristion gave us and within seconds, Kristion had him going again very confidently. This particular Verizon store employs 2 other individuals who are patient, kind, and knowledgeable.......just like Kristion! They are Taylor and Sam.....if you ever are not able to grab Kristion. We'll always trade with this Verizon store! We like to be treated like we are important and our questions are not dumb!
Anita & Larry Flowers”
“The sales personnel and the store manager were very polite, professional and knowledgeable of my needs. They answered all my questions and were very helpful in meeting all my needs.”
“Josh at the AT&T store provided exceptional service! He was knowledgeable, helpful, and made getting a new phone a breeze. I highly recommend Josh for his professionalism and dedication to customer satisfaction. Thank you, Josh, for a great experience!”
“Josh is AMAZING!!!! He help my mom and I and got us all new devices for such a low price. I have never met someone so friendly and easy going, he was so fun to talk to and made the experience so easy!!!”
“Jose is amazing. He replaced my screen quickly and is very knowledgeable regarding his trade. I was worried that changing the screen wouldn't make a difference, but he put me at ease and answered all my questions. 10/10 would definitely recommend!!!!”
“If you need ANYTHING from AT&T GO TO THE STORE IN TYLER TX! TRUST ME! They were so helpful and so friendly. They got us fixed up in no time. Johnathon did a phenomenal job with these 2 old ladies and didn't make us feel like we might be just another sale. The whole team was amazing. I was just about to give up on AT&T before we went in that store. Like I was DONE. But these folks restored my faith in the company!!!”
“Since moving to Tyler in 2019, I have consistently relied on Prado’s Repair for all my device repair needs. Their service has always been exceptional, characterized by professionalism and responsiveness. Gil and Alonso have been particularly outstanding. They have not only assisted me with personal devices but have also with my company devices.Their knowledge and skills ensure that repairs are handled efficiently and effectively.I highly recommend Prado’s Repair to anyone in need of device repair services. Their commitment to getting the job done right is evident, and I confidently refer them to others, including my employees. Furthermore, if you’re considering a repair service, do not hesitate to choose Prado’s Repair; they will meet your needs with excellence.”
“Thank you for the service. I broke my screen and they replaced it. Prices are unbeatable. I called around various places around east Texas and they were all too high. I had to take it again because I dropped my phone in water and they fixed it. Can’t thank them enough great business ethic. Thank you!”
“Deserves 5 stars,,,I went to the store with my phone issue, and this young lady fiza fixed it in minutes also helped me get a phone and my son at a really good price with my same number.,..best best best customer service I would recommend all my friends and family to come to metro and also to get helped by my girl fiza?...”
“I recently purchased a new phone from your store and wanted to express my satisfaction with the sales interactions. The sales team was not only knowledgeable about the products but also patient and attentive to my preferences.They provided valuable insights, helping me make an informed decision without any pressure. The overall process was seamless, and I appreciated the personalized attention. Kudos to your sales team for making my phone-buying experience a positive one.”
10AM - 8PM
3320 Troup Hwy, Tyler
Mobile Phones
“I went in this store yesterday and I was irritated about something that had happened at metro regarding my internet service. Mark and Mercedes were my front line of customer service and they were amazing. By the time I left the store, I had n new internet service through T mobile and smiled as I walked out with some special treatment, I felt anyway. Thank you guys for turning my day around.”
10AM - 8PM
1212 W Bow St, Tyler
Mobile Phones
“As a new customer to Boost I was offered nothing but respect and good communication the Manager there Kim she is amazing she took her time with me answering every question that I had to ask and believe you me I had some questions and she did an amazing job with the question and everything else I left out of the place feeling appreciated and satisfied that I had made the switch you all need more Management people like her I look forward to staying with this company a very long time.”
“Michael was awesome!! So helpful with setting up a phone I needed to get for my niece!! Life is tough, but work people like him, my life was made so much easier!! Thank you Michael and thank you Michelle for helping with the screen protector. My arthritic hands just don’t work like they use to, thank you!!!!!!!?? for making life so much better!! You guys rocked customer service!!??”
9AM - 7PM
3816 Hwy 64 W, Tyler
Mobile Phones
“They sold my mom a defective wifi box and when we went to return it they couldn't take the device back and instead sent us to another Verizon store only for them unable to help. This has not been a good experience especially when we wanted to change providers.
Update: we finally got the help from Elsa who was very helpful.”
“I went in today to see if they could resolve an issue with a phone I got from Walmart. I'll never do that again. They solved my problem in a matter of minutes that wally world couldn't. I was a big dummy for not going to this store to begin with..”
“I was told ," don't go to them for the service can't ?connect here ", follow your heart ♥and knowing God doesn't make bad decisions and him first makes a huge difference..love my boost!”
10AM - 8PM
514 S SW Loop 323 Suite 900, Tyler
Mobile Phones
“Alexis was amazing renewed my faith in Cricket. New phone and she did everything to get everything from old messed up phone to new one. If you live in Palestine Texas go to this Cricket store instead and your will be treated like you should be treated and get amazing help.”
“New Management and they are amazing!! MD and H were a huge help, in fixing our home internet issue as well as getting a new iPhone for our daughter's birthday. Thanks guys and we will be back!”
“Went here because I was having some complications Ms. Arianna was polite, patient, and helpful I really appreciate how she went above and beyond to help me. If you’re having issues I would definitely recommend her. She made the process so much easier.”
“Val and Esma were very helpful with starting up my plan and very patient with gathering my info and I also received my t-moble goodies so don't be shy to step into this location for assistance”
“Thank you to Vincent for helping me find a bicycle today in the bicycle department. I had unsuccessfully tried to have someone called to the bicycle department and flagged down Vincent who dropped what he was doing and came over to assist me. He helped me find the price of the bicycle and he aired up the tires so I could ride it home. I tried to contact someone at Target to give Vincent a positive review but no one seems to answer phones there.”
“Walked in, immediately greeted, changing from Visible Wireless to Cricket Wireless. Extremely easy and fast. The lady was extremely helpful and polite. Probably 15 minutes tops, the service was activated, and I was on my way. ?”
“I stopped at this store while traveling when one of my devices stopped working. An employee helped me with what I needed and got me back on my vacation with a working device. I can recommend this store.”
“I had a glitch in service with my phone so I wasn't there for a big purchase, yet the employees were quick to greet me and I didn't have to wait in line long. Craig solved my problem with a courteous and professional attitude! Great experience.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“So yall, I came in disappointed about my phone because the screen was totally black. The worker at the business told me my cost would be $380 to replace the oled screen on my s22 ultra and yallll I was disappointed again but I realize I had the same phone in my car and asked him to switch my old screen and put in my current phone he agreed but there would still be a fee to do the work. So I left my phones with him and returned hours later prepared to pay and he told me that it was a minimum problem and he fixed my current phoneeeeeee lol I was so happy and I left with money my pocket babbby. So please go check this place out for all your cell phone and laptop device needs...”