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March 2024 by Colleen J.
I have tried several times to call Lowe's to see if you have an electric cart for the handicapped. You don't even answer the phone. 25 minutes today and I believe it was longer the last time I called and nobody ever picked up. You are a sorry excuse for a business. I can imagine what it must be like trying to get help in there.
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February 2024 by Stan Johnson
Nobody seems to know anything about their products, very frustrating.
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February 2024 by Jeff Crawford
Went to Lowe’s in Tyler Tx ( the worst Lowes in the USA) trying to to buy some wood Walked up and down the wood Isle Not one piece of wood had a price on it Asked a Lowes associate and he said the price should be right there and then started looking around and said well there is no pricing on any of the wood I said exactly!!Only Home Depot from now on!!!
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February 2024 by Gus Ramirez
Very helpful..staff members..great prices as well !
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February 2024 by Life with Fisher
This is our main store for doing business at Lowes, always helpful and friendly and never hard to find help when we need it.
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February 2024 by kaylafannumber1 uwu
Always helped when visit
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February 2024 by E Smith
DO NOT BUY FROM LOWES. I brought a brand new washer/dryer for $1600 and it quit working after 5 days. Lowes will not do anything unless it's within 48 hours. I don't plan on buying from here again.I called Lowes and was told there is nothing they can do. I've called Samsung (I understand there was an ice storm), 5 days have passed and still nothing.Update: 1 month later and I finally was able to get a service man out. They need to order parts, etc. etc. I called Lowe’s back and they sent me to the “return” group. But alas, the units cannot be returned. Lowe’s intentionally puts you off so the return period ends. I’m trying to call Lowe’s back but no one will pick up the call.BUYER BEWARE!!! DO NOT BUY APPLIANCES FROM LOWES. NO SERVICE AT ALL. I wonder if it’s all so you buy their extended warranty???
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January 2024 by Susanne Batton
Not a bad experience, just wish we could get help while we're there searching for items
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January 2024 by Clint Gupton
Purchased a Samsung refrigerator which was delivered on December 20, 2023. A few days after it was delivered I noticed that it was very warm and not cooling at all. Apparently it was a coolant leak that fried other components that I learned a couple weeks after it was delivered. After I realized it was not cooling I called Lowe’s and went up to the Tyler store and was told that because it was past 48 hours they could do nothing for me. Today is January 24th, 2024. I just had a new refrigerator delivered today from Home Depot. I have been without a fridge for over a month because Samsung could care less to replace the fridge or give me a discount. I have still not received a refund from Samsung and Lowe’s did very little to help. I am now a Home Depot customer for all of my needs. Do not buy a Samsung refrigerator and make sure you know that even if it’s only been 3 days you’re screwed and have to go through the manufactured. Very let down. Not to mention the amount of money I have had to re-spend to get a working new refrigerator and the costs of eating out and not being able to buy groceries.
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January 2024 by JESSIE MARTIN FOSTER SR.
WAS IMPRESSED WITH THE QUSLITY OF HELP I RECEIVED IN THE ELECTRICAL DEPT....
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January 2024 by Charles Clayton DBS Rock Hill Contracting
Great people to work with.
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January 2024 by Family Hero Channel
The old lady at the customer service desk is very rude! All I did was ask her where something was, and she told me to google it. Tmoblie doesn't work in lowes or walmart, and I refuse to connect to the unsecured wif
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January 2024 by Stephen Whittaker
Does what you expect. Provide building materials with little to no customer service.
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January 2024 by Daniel Walker
They have a vast selection and everything is well stocked. The employees are very helpful.
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January 2024 by Andre McDonald
Great service
