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April 2024 by Lala TooCute
Went here because I was having some complications Ms. Arianna was polite, patient, and helpful I really appreciate how she went above and beyond to help me. If you’re having issues I would definitely recommend her. She made the process so much easier.
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December 2023 by Billy B.
All store are the same...some people good some not so good.Cricket itself is awful...don't get insurance it's junk...an upgrade is a joke...
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July 2023 by Madeleine P
5 weeks ago they put me on a waiting list for when the iPhone 13 arrived so I could buy it. They didn't call me and today, July 21 at 5:30 pm, I wanted to speak to someone in Spanish and the person who answered me said that there was only her and she didn't speak it...
She sounds as Hispanic as I do.
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March 2023 by Paul Liles
I've been to this location twice and both times the service was excellent. Today, Andres was a rock star.
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November 2022 by Mateo Newman
Don't buy the cases they won't warranty. I won't buy here again. Save your money and go to another store for a stronger case. Less than a month old. I repeat don't buy cases from CRICKET
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November 2022 by ggreer053
Staff were very helpful & knowledgeable.
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September 2022 by Renee Jay
HORRIBLE CUSTOMER SERVICE!!! HISPANIC GUY AND GIRL PATHETIC!!!!!!
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July 2022 by Pamela Boswell
Great service !!
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July 2022 by Kathy Lawrence
At this particular store the man that checked me out was rude. I went in to pay my bill and he was he stayed on his cell phone the whole time.
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June 2022 by Ruth Ibañez
Really helpful, very patient, great service.
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May 2022 by amy ortiz
Cricket has the BEST customer service!
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February 2022 by Robert Whittenberg
Wife dropped and shattered her phone. Dropped by here and was in and out in about 20 minutes. Clerk did everything for us. Great experience
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January 2022 by Rachelle Butler
Steffany at Cricket has been amazing! She is Kind,helpful, and very knowledgeable of all things Cricket!!! She helped me get the best deal and switch over all my phone from Straight Talk and then 2 weeks later my husband's and kids. Overall much better plan, more bang for your buck!Thanks for your help Steffany!
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December 2021 by Rachelle Shofner Butler
Steffany at Cricket has been amazing! She is Kind,helpful, and very knowledgeable of all things Cricket!!! She helped me get the best deal and switch over my phone from Straight Talk and then 2 weeks later my husband's and kids. Overall much better plan, more bang for your buck!
Thanks for your help Steffany!
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November 2021 by Isai A
Last week I came to the store to buy a hotspot device, from the beginning I had issues with connection I had to restart the device multiple times to get the hotspot to connect to the cricket towers, once I got the connection the wifi kept losing internet having me to restart to hotspot to reestablish connection. I tried multiple devices laptop, tablets and all kept losing connection even with full bars. I finally gave up took the Sim out and put it on an ATT phone and used it as a hotspot it worked flawlessly.Today I took the hotspot back to the cricket store and explain the situation maybe keep the service and return the hotspot, unfortunately I was told they only had a 7 day return policy. No other option was given but maybe sell the hotspot at the Facebook marketplace. Why would I sale a defective device?To say the least I felt cheated and forced to buy a defective device, most cellphone stores have a 14 day return policy I was not aware cricket had a 7 day return policy
