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April 2024 by Josue Martinez
Drive up ATM never works!
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February 2024 by Tara “mommabig” English
All the staff is super nice and helpful. It's also banking made easy and my money is protected.
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January 2024 by Juan Manuel Gonzalez Diaz
The ATM is always available
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December 2023 by Robert Fulgham
Open the new account in the banker was extremely helpful and friendly
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July 2023 by Julie Davis
No one to help open a new account. Will not be back.
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July 2023 by Jessica Leist
Atm is always down
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July 2023 by Gabriela Higginbotham
Can’t get a hold of anyone over the phone no matter how many times you call. Get automated system and makes it damn near impossible to even attempt to reach an actual person in the branch for them to not even pick up.
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July 2023 by bert simon
They are so helpful.
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May 2023 by Steven H. Johnson
The Chase bank branches in Tyler, Texas, are a joke. The customer services are very, very poor. The banks are staffed with a skeleton crew - very few workers - everything is directed to online banking. Branches do not answer their phones - again - calls are directed to the hellish 800 number. No personal attention at all.
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November 2022 by Michael Ribnikar
The people are friendly and the service is great. They are all very helpful.
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October 2022 by Carson Tandy
No feedback, no help, no email, no ability to speak with a representative, terrible digital customer service. When dialing a service representative, the phone will ring about two times and immediately hangs up on me. If you are a busy person and don’t have much spare time to figure out chases problems, then I most definitely suggest banking elsewhere. Sad
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October 2022 by Gabriela Plata
Can’t get a hold of anyone over the phone no matter how many times you call. Get automated system and makes it damn near impossible to even attempt to reach an actual person in the branch for them to not even pick up.
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October 2022 by J Carpenter
12 day hold on a cashiers check. Chase policies are outrageous.
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July 2022 by Food lover 777
I had a pleasant experience at this location. Shelly was really nice! Definitely recommend this branch location.
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July 2022 by Stephanie Fowler
Chase never answers the phone!
