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January 2024 by Kevin
I haven't been to this bank for a long time, now it's changed a lot. The staff here solve the problem very quickly, Kelsey is very cute. We will definitely come back.
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July 2023 by Rosalinda Mancera
The staff is really helpful and nice I have personally dealt with Hayden, Nicholas, Kelsey and Brittany and all have treated me with the upmost respect.
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June 2023 by Matthew M
If you’re a business do not use PNC bank. They should be in a Walmart let’s just say that.
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June 2023 by Matthew Mixon
If you’re a business do not use PNC bank. They should be in a Walmart let’s just say that.
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February 2023 by Melissa Evans
I had a great experience. The staff was very friendly and helpful. I'm not sure about all the negative comments because my visit to this bank was exactly the opposite. I highly recommend.
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January 2023 by Vimesh A.
Friendly professional staff, very courteous, used to be BBVA, but now PNC bank have hours after five, which is convenient for me
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January 2023 by Rosie Parker
I closed my checking account due to ACH payments coming out of my account that were not authorized and I was told I couldn't block that from happening and I needed to close my account. After closing my account completely, PNC re-opened my account and the same merchant who had been stealing from me charged me again 10 days later. You can't trust PNC employees as they are very dishonest
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January 2023 by Chad Maddux
Opened a new savings account on December 9. I then received a letter from PNC telling me that my account was closed five days later. When I called, I was told that PNC was not going to provide a reason why they closed the account. I never even had a chance to use it! Complete waste of time.
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June 2022 by Sherry Hampton
Maria and Rocci were FANTASTIC ….they were able to provide my Aunt with online Banking access after 3 previous visits with 3 different people being unable to do so! Both were extremely helpful, pleasant, and attentive! Thank you Maria and Rocci.
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April 2022 by Jeff Siemens
Tellers were rude, slow and I was not able to make a car payment with a card because there machine was broke. A posted sign would have been nice so I didn't have to wait just to hear they can't process payments.
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March 2022 by gerald moore
KatyThanks for helping me and my wife you have made us feel welcomed so far so good y’all goSee her!
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March 2022 by Shanette Rattler
KatyThank you for all your help today fast friendly and professional we love it here in Texas so far!
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February 2022 by Colette Johnson
Terrible bank! ATM is ALWAYS broke. I hate it will be closing my account.
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January 2022 by A D
We used PNC for a mortgage. If you're looking for a bank that gives you the run around, and provides a different answer to the same question every time you talk to someone new, then this would be the bank for you. All while being told "we understand hardship, and we're here to help". Run. Run away.
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December 2021 by DeborahSmith Weesner
Worst bank in Tyler Texas . Very little help in settling my husbands account after his death ! Not enough employees to serve customers, and the ones available are stressed and overwhelmed. I just want to close the account and never deal with them again ! ☹️
