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June 2024 by DeborahSmith Weesner
Great place , great service
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May 2024 by rick black
Friendly helpful service
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May 2024 by Jill Potter
Excellent customer service from Scott!My Pathfinder battery which was still under warranty was beginning to fail, so I brought my receipt to the Auto Zone at 5th/Loop.He verified it on our account, and checked to be sure he had the correct replacement battery in stock.We caught a break in the rain, but it was still chilly standing out in the damp air. Scott is a professional. He took out the old battery & replaced it with the new, and we were back in business! Thank you, Scott!You made my day a bit brighter with your excellent service & work ethic.Highly recommend this Auto Zone location & personnel.
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April 2024 by Steve Brown
After purchasing new windshield wipers for my Tacoma truck days ago, I returned to AutoZone #5780 in Tyler TX due to the windshield bounce and noise the wipers make during use in rain. The store manager, Cheryl, and her sales staff provided far better customer service than I expected, testing different wipers on my truck to find the best ones as replacement for the bouncy, noisy wipers. Cheryl and her staff made certain I departed as a satisfied customer. Such a high level of polite and efficient customer service is uncommon in retail stores.
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March 2024 by logan machalec
Service here is garbage order parts they never call that parts are in, delivery never on time workers are young kids who don't care and know absolutely nothing management need to train and teach or find management that will. Every part I have ordered never once got a call it's in every delivery that has been delayed late or told wrong informationNeed to name store Dumb and Dumber AutopartsStill, the same bad parts store has not gotten better
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March 2024 by David Ripley
Staff was very helpful and let me work on my car right out front
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March 2024 by Brandon Henson
The young guy who works as a clerk here named Adrian is extremely helpful and friendly. That's how you get return customers. Somebody give that guy a raise.
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February 2024 by Billy
Aubrey walker he’s the best
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February 2024 by Ask Me
Great services
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November 2023 by Bruce Wayne
I made it to store late 30 min before closing and as expected guys weren't excited to greet me or assist me. I was handed off immediately. At this point the second gentleman was very informative.
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October 2023 by Tiffany Finch
Tt is the best. Ask for him to help
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October 2023 by Trish
Ty is very helpful!
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October 2023 by josie ray
Matthew was such a blessing he helped me tremendously he did a wonderful job and help me get my problem fixed
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October 2023 by Michael Winters
Came in needing a battery and an alternator at 8:15pm (they closed at 9). They stayed late and let us borrow tools to change them in the parking lot, and even jumped the car for us before we got it running. They are excellent people who did everything they could to make sure we got the car running. They've earned my business tenfold.
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September 2023 by Rick Tirado
ANTHONY SARAVIA IS THE MAN!!! Dude Is a life saver... ask for him when you get here...
