-
March 2024 by In Your Heart
The whole staff is very professional and delivers great customer service. I would highly recommend the Tyler Texas location.
-
March 2024 by Denise Gibbons
I just called..very helpful & sweet
-
February 2024 by Mary Hernandez
Eye exam went well. Tech and OD were professional and efficient.
-
February 2024 by Courtni
I’ve been in a couple times in the last month and I always leave happy with my purchases. Juanita helped me both times with great service. Will be back!
-
February 2024 by Jaimee Rice
Being new to Tyler, it was my first time visiting this location and can’t say enough amazing things. It started at the front desk when we arrived a few minutes early for our visit, they immediately greeted us and invited us to look around the store or sit in the waiting area until our names were called. We sat for a few minutes before being called back for our first eye exam by a man who was very mild mannered and to the point but friendly and professional. Dr. Hixson was GREAT! She is super friendly and really tries to get to know her patient's. We knew how busy she was due to everyone is the waiting room but she took her time and went through all my concerns and questions. The best part of our visit was going back to choose our new frames and pay -JORDAN stole the show!! He was very informative, friendly, and knew how to answer all of our questions. He was super personable and really hit it off with my husband who shared their love of Mexican food. While he was getting our items entered in the system, we were able to engage in great conversation and shared several laughs. He made the visit extremely entertaining as if we’d been coming there for years. We will definitely continue to use the Tyler America’s Best!! ⭐️⭐️⭐️⭐️⭐️
-
February 2024 by Robin Rice
Today was my first time seeing an ophthalmologist. As with most doctors their time is valuable and their schedules are full and I don’t have very much luck when I.comes to doctors visits on the personality side of things. Dr, Hixson in one of those exceptions. Very kind with great people skills. I felt like I was in great hands with her.Then come the selection process for frakes and lenses and Jordan took care of us and things got even more pleasant. I feel like Jordan is the type of guy that’ll do his job professionally and in its entirety if you don’t bother him and I bother everyone. We are new to Tyler and I’ve always got several questions as soon as I can ask them.. he was very through with my eye care questions and jovial about answering questions about local restaurants and such.You upper echelon at Americas best should pay this entire team on the back for taking care of my eyes the way they did today, but taking care of the person in me is something you can’t put value on. I hope I never have to go anywhere but here the rest of my life.Thanks so much!
-
January 2024 by Darren Malicki
Jordan was awesome. He helped me find the perfect glasses! Thank you!
-
January 2024 by jerry starling
Very caring , friendly, and informative. Janet was very helpful and kind. She was very engaged and gave helpful advice with picking out frames and prescriptions.
-
December 2023 by Jan Levingston
I have been to several optometrists in Tyler, and this is the best one. The staff are friendly and helpful, the technology is up to date, the waiting rooms are comfy, and there isn't surprises with pricing.I have had this persistent off-and-on eye pain and other optometrists just brushed it off. This place actually found what was causing it.I'm thankful for their care and consideration.
-
December 2023 by Shawn wilson
i choice America's best primarily because they took the insurance i have through work. I still ended up spending 260 in the store. I was told the protection plan could be used as needed when the lenses were scratched or any other issues occurred. My previous eyeglasses from another business gave unlimited 2 year exchange warranty with no extra charge. so now after 5 months, the lenses are bad again the nose pads are falling off and the store tells me 1 time replacement only. I went to speak with a manager there and the assistant manager never even looked away from his computer screen as he told me very rudely one time replacement, have a nice day. I am not only a lost customer for America's best but I will definitely tell any of the 1500 employees i work with to go somewhere else.-- Very poor employee attitude
-
December 2023 by conner pace
Jordan was very helpful! Even though my glasses were two weeks past the warranty, he extended it to fix the them. The staff have consistently been very helpful and friendly when it comes to my needs. Would definitely recommend America’s Best!
-
November 2023 by Nikolai
Joey was great and helped me pick out some good frames when I didn’t know what would look good, everyone is nice and friendly there and the environment is nice too
-
November 2023 by Marcha Davis
Disappointed after I spent almost $500 the clerk told me to get my glasses insured I would have to pay $25 out of pocket said my insurance doesn't cover that unreal on a pair of expensive glasses should already be a protection plan
-
November 2023 by Sara Hoots
Dr. Hixson was very pleasant and relaxed. Made me feel like I was visiting family, not just someone she had to do business with.Kristina was patient with me as I chose my frames. She helped me narrow down my selection and helped choose what looked great and fit my face best. She was very friendly.Other staff were nice as well, I just didn’t get their names.I purchased two pair of bifocals for just $142!
-
November 2023 by Pearl Davis
My doctor & the tech are both very thorough & listened to my concerns. Joey was so nice & helpful when I was picking out frames & answered all of my questions regarding my options. He did what was best for me. The ladies at the front were kind & friendly. The entire team at America’s Best Tyler is great!
