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November 2023 by Mike Williams
I called AAMCO transmission of Tyler and asked if they would install a transmission that I purchased for my 2006 Mercedes. They said they could do it and quoted a reasonable price for the work. It took them one year to work on my car, which is crazy. Then they installed the transmission incorrectly and could not do the coding for Mercedes, so the car would not start or run. I had to have my car towed to Mercedes of Tyler to redo the work. My car also came back incredibly dirty with black grease marks on my newly installed headliner, driver's side door, and sun visor. There is also a dent in the front left exterior quarter panel that definitely was not there when the car was delivered to AAMCO. I took pictures inside and out before I had my car towed to AAMCO of Tyler, so I can prove this beyond a doubt. They are unwilling to admit fault and repair the damages. Furthermore they are unwilling to return any portion of the expense for the incorrectly installed transmission. Worst shop I have ever dealt with! I do NOT recommend this shop to anyone. They over promised their abilities and do not know what they are doing. Their service is horrible! Don't trust your car to this shop like I did!
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September 2023 by Carol Thomas
These guys were awesome! My daughter was having a problem with her car that has over 125K miles. Explained in detail what needed to happen and what the best option to move forward. I recommend this company any day of the week.
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April 2023 by Janet P.
We were traveling from 800 miles away and were spending the night in Tyler. Our truck's transmission was having a hard time shifting from 1st to 2nd. It was about 15 minutes before closing when I called and spoke to the owner. He told me to bring it in first thing in the morning and they would take a look at it. They got it into the bay as soon as we brought it in. They checked the transmission and fluids, they were all working fine. There was a part that needed replacing. We were in and out in 3 hours. We greatly appreciate all that they did for us as we passed through Tyler to get us to our son's house and home again.
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February 2023 by Trinity
Rebuilt transmission, let my ex husband drive it home, replace the harmonic balancer, drive it back to have work guaranteed! Had to get it towed there a 2nd time! Now they are not honoring the guarantee. And he had already been messed over by a local transmission shop! He could have bought another truck with all the money he's spent on the transmission alone. Never use Aamco for transmission rebuild unless every other part is perfect. They'll use any excuse to take your money. Would have given them 0 stars ?Service: Transmission
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January 2023 by P Pierson
Good people and advice but there is no parking. Great service
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November 2022 by Kay Pykonen
Seems no one knew anything about Subaru transmissions. They won't work on them but wouldn't even put it on a hoist to tell me where the leak was actually coming from.
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October 2022 by Bill Childress
I had a great experience and would recommend anyone to Bill and his crew. Fast service and great pricing.Service: Transmission
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September 2022 by Rolland Norrell
Very friendly and great customer service. Very helpful and good prices I would recommend them to anyone that needs transmission work done.
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August 2022 by Daniel Baker
A-A *meep* *meep* MCO ( I remember the commercials ) did a great job on the transmission I brought in for a rebuild. I saw brand new sensors and electrical plugs, a painted casing and new seals as far as I could see on the outside. They plugged off line openings to prevent pollution of the interiour plumbing. I look forward to getting it back into my daughters truck but that may be a few months. Will update the review once it's going back down the road. :)
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July 2022 by JoshinWithYa
I went there a little while back and I dropped off my car for the 2nd time to get the transmission fixed since they couldn't get it right the first time. It took 1 MONTH to get my car back and when I got it back the battery was dead and i had to jump my car off to get a new battery. I know I am never going to do business with this company ever again.I contacted the man who said he wanted to fix the issue but he never responded to my email so I guess he doesn't really want to help.
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September 2021 by Ron Knutson
Bill was really helpful.He gave me more information about what was wrong with my transmission than I thought.
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September 2021 by Jenny Anderson
Bill is Super knowledgeable helpful and friendly.
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July 2021 by Linda C.
Repairs have not been completed as of now I would not recommend!! Original job was done in the shop in Dallas. Picked up the truck, had difficulties immediately but drove straight home to Louisiana. After being parked, we realized the truck would not go in reverse or neural. We then called the Dallas shop where the transmission work was done, they advisted to take it to the nearest shop which is in Tyler Texas. The truck had been there a week, before we called to see what the status of the vehicle, they said they hadn't done anything was waiting to hear back from Dallas shop. Now it's been over a month, the Tyler shop keeps advising to contact the Dallas shop, but the Dallas shop couldn't possibly know status of vehicle if Tyler shop if working on it. This has been the most frustrating experience not once has the Tyler shop called to give any updates. Customer support is lacking....I can't rate quality because I still don't have a vehicle but was told that something was wrong with the second transmission they put on.
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June 2021 by Missy Surber
We took our Jeep on a Thursday, left it, we were told it would be looked at the next morning. Called on Monday, we were told that they had driven the vehicle & someone was working on it at that moment and would call us back with a diagnosis. No one called...we happened to be in town the next day, we drove by to see if there was any new news on it...our Jeep was parked down the road & across the street UNLOCKED...and hadn’t been driven 1 mile since we left it. It obviously had been sitting there unlocked for 5 days. Needless to say, we picked it up & took it elsewhere. All they had to do was be honest & say they hadn’t looked at it & at least locked the vehicle while sitting on the side of a Main Street for 5 days!
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June 2021 by Jonathan Cochran
So I told this place that I was moving soon when I took my car in, and they told me they would get my car up on the lift soon, but it’s been in their shop for 3 weeks and I’m still waiting on it to be put up on the lift, they haven’t even started to work on my car when they said they’d get it done today, and it’s not even been started on, don’t take your car here
