Rush Truck Centers – Abilene is highly regarded for its exceptional customer service and knowledgeable staff. Many customers praise the service advisors, particularly Tiffany Parker and Colton Savage, for their kindness and helpfulness, ensuring that drivers are back on the road quickly. The team, including service manager Jodie Rocco and general manager Randall Craig, consistently goes above and beyond to provide comprehensive support, even diagnosing issues without charging customers. The facility features a comfortable driver's lounge and showers, making it a welcoming place for truck drivers. Reviews highlight the quick turnaround for repairs, especially during urgent situations, such as major DEF system issues. Customers appreciate the honesty and transparency of the staff, who keep them informed throughout the repair process. The positive work environment is also noted by employees, who express their love for the team and the benefits of working there. Overall, Rush Truck Centers – Abilene stands out as a reliable choice for truck maintenance and repairs in the Abilene, TX area, receiving strong recommendations from both customers and employees alike.
