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10AM - 4PM
353 Trophy Lake Drive, Trophy Club
Banks
“I was sceptical about going to this branch as the reviews are horrible. I went ahead & set up an online appointment with the fraud department. I walked in as soon as they opened the lobby doors as my appointment was at 10am. I was greeted then advised to sit. I waited for 10 minutes before an associate walked over to me letting me know the original appointment was with someone else & she would assist so I didn't have to wait any longer. She apologized for the wait & the issues I was having. Kimberly was very helpful in getting all of my issues addressed & questions answered. My only complaints would be are the hours for the lobby as they're not convenient, use air fresheners as it smells a bit musty & be more transparent if you're behind on appointments.”
Open 24 hours
353 Trophy Lake Dr, Trophy Club
Banks
“Best customer experience I have had in a long time in a bank!! Very friendly, down to earth staff, with a homey feel, that's refreshing compared to big banking.”
Banks
Banks
“I was sceptical about going to this branch as the reviews are horrible. I went ahead & set up an online appointment with the fraud department. I walked in as soon as they opened the lobby doors as my appointment was at 10am. I was greeted then advised to sit. I waited for 10 minutes before an associate walked over to me letting me know the original appointment was with someone else & she would assist so I didn't have to wait any longer. She apologized for the wait & the issues I was having. Kimberly was very helpful in getting all of my issues addressed & questions answered. My only complaints would be are the hours for the lobby as they're not convenient, use air fresheners as it smells a bit musty & be more transparent if you're behind on appointments.”