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July 2024 by Diann Carroll
I shop here 2-3 times a week today I stopped in with my son as he was shopping I wanted to check for any Dr Pepper sales as I proceeded towards the drinks I was rudely stopped and asked "WHAT DO YOU NEED" I told her that I was going to the drinks, she again rudely told me to go around that they were stocking the frozen food
I let her know there was no need to be so rude to me and that I didn't think it was professional to speak to a customer in that manner and asked for her name that I fully intended to file a formal complaint she shouted at me I'm "The manager" I told her I didn't care and wanted her name which she replied Kathy! I continued with my shoppng and before checking out asked her again for her name, she yelled at me Kathy and I'm the manager I firmly told her I didn't care who she was and that didn't justify her rudeness. Several of the other customers were upset at the way she yelled at me and found it disturbing. I have witnessed her being rude towards other customers, once she was outside smoking and on her phone and was visibility upset that she had to put her cigarette out in order to check a customer out. If one of my employees spoke to any customer in the manner she did they would immediately be reprimanded. Do better Dollar General.
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June 2024 by Wendy Bryant
So I have been going to this dollar store since it opened.. I have never had any complaints. Today I go in to buy a pack of cigarettes and the cashier says “NO”. I’m like “no what?” She said I will not take you drivers license because it’s damaged. I’m like ok that’s fine. She then says all my team knows not to take damaged license and she is saying this to me in anger.. no smile, no kindness. So I get following rules. I am a nurse and we have so many rules to follow. However why so hateful? In customer service it don’t matter if you are having a bad day. Especially if your manager, you should treat your customers with respect. I get being the manager of a Dollar General in Tool Texas may have gone to her head and she is on a power trip.. but if I were the owner I would terminate here immediately! I know I will never go back in there!
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November 2023 by Pepper Mitchell
As I walked up to the lady standing there at the register, she asked cash or card? I told her card and she proceeded to point at the self checkout and said I have to use that! I looked over at a man, with a FULL buggy checking himself out as the other self checkout and thought... REALLY!!! As she proceeded to stand there and do thing, but watch us two customers check ourselves out! Dollar General remember the customers aren't on your payroll!
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September 2023 by Joey Silva
?️ They updated the store a bit.. ?
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September 2022 by Julia
Best DG on the lake.
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August 2022 by Barrack O' Gates
Decent store. You can get most of the stuff you need there.
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August 2022 by Popcorn pebbles
It was ok.
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July 2022 by Paula Russell
This is hands down the best one on the lake.Very clean and organized.
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March 2022 by Barrack Osama
Decent store. You can get most of the stuff you need there.
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January 2022 by Isandra Johnson
Always helpful and friendly staff.this store almost always has what I'm looking for.i go here frequently for every day items.
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October 2021 by poetry pebbles
It was ok.
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September 2021 by Bill Henson
Best Dollar General in Henderson County, New staff has turned this store around, great service with great attitudes. my go to store.
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August 2021 by Andrea Rawlinson
like how this store is always clean!
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August 2021 by logan Marcyes
They're great!
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August 2021 by Kim Robertson
good service
