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October 2024 by Lance Farmer
Lance Farmer
9 reviews·11 photos
5 days ago
NEW
The pharmacist manager Ashley was snappy at me and it was absolutely unprofessional. I as a Dad feel like the store pharmacy let me down and also got similar pushback from the pharmacy technician Sylvia. I had my prescription on hand to show them, it’s medicine for my 1month old who just got discharged from NICU today. My partner came up to the Walgreens at this location and is getting similar pushback. The hospital staff even told us with the information provided was able to be shown and we have approval from the Texas Children’s Hospital but the Walgreens staff was still denying us. It’s literally just a children’s multivitamin. She was born prematurely and needs it for her formula for her development. My partner and I had to be strong on our stance with this and finally were able to get ahold of a manager. Situation never was resolved in finding or getting the help needed for getting the medication for our baby.
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October 2024 by Saphire
So disappointed in the guest services here by the pharmacy employees. My baby was discharged from the NICU today & all dad & I needed were Enfamil Multivitamin drops with iron. There WERE NOT prescription. So, dad goes to pharmacy to get item, he misspoke & called it a prescription but all they had to do was just tell him that it would be in the aisle. INSTEAD, Sylvia decided to refuse service WITHOUT even looking at what dad was trying to get, she automatically assumed dad was a drug addict looking to score. Those multivitamins are for a 1 month old baby who was born premature. I’m pretty sure she’s not a drug addict. So, I had to take myself to the pharmacy to get answers. Turns out they were LYING & just running us around the bush for literally no reason. The pharmacy manager Kate or Katie, she seems to take pride with her employees mouthing off to guest because miss Ashley spoke up when she had NOTHING to do with the situation, but decided to involve herself & try to give sass. Absolutely repulsive. Take your business to CVS, because we went there, showed them what we showed Walgreens, & THEY HAD NO PROBLEM. WALGREENS EMPLOYEES SYLVIA, ASHLEY AND KATIE ASSUMED THAT WE WERE DRUG ADDICTS LOOKING TO SCORE A HIGH ON BABY MULTIVITAMINS. Be so for real. We spoke to district manager Eric ( which by the way if a manager says that they cannot contact corporate & try to tell you to contact them yourself, they most certainly have the resources to contact corporate right then & there, so on top of that, Katie lying saying that she doesn’t know how to contact anyone from corporate is sad on her end. She thought she could save her butt). We plan to come back next week to talk to the general manager of the entire store & continue to escalate this to corporate because this is ridiculous. All they had to do was just tell us that it was in an aisle. Sylvia is the one in only blue scrubs & longer dark hair, Katie is in the white coat, & Ashley is the one with blonde hair & black jacket. I still don’t know why she needed to involve herself at all. Walgreens, time to reevaluate your employees.
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September 2023 by Don M
Would be better if they paid the staff enough to care about all the bandit signs.
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May 2023 by masil rajavinayakam
WORST WALGREENS LOCATION!! STAY AWAY IF YOU NEED YOUR MEDICATION AND STAY ALIVE !!This is the worst Walgreens location I ve ever seen in my entire life. Slow, rude and irresponsible pharmacists. They won’t even update you if they cant fulfil your prescription.. they often say I ve no manpower to do do it today I ‘MAY’ do it tomorrow with complete rudeness. If you need your medication just don’t send your prescription to this Walgreens location. I ve dealt with half filled prescriptions and ended up transferring to diff location several times.. they don’t even care about it and the prescription would sit there for days unattended and they don’t even bother to let you know if they can’t fulfil. If there is a way to give no star or even negative I would do so ..
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May 2023 by Google user
WORST WALGREENS LOCATION!! STAY AWAY IF YOU NEED YOUR MEDICATION AND STAY ALIVE !! This is the worst Walgreens location I ve ever seen in my entire life. Slow, rude and irresponsible pharmacists. They won’t even update you if they cant fulfil your prescription.. they often say I ve no manpower to do do it today I ‘MAY’ do it tomorrow with complete rudeness. If you need your medication just don’t send your prescription to this Walgreens location. I ve dealt with half filled prescriptions and ended up transferring to diff location several times.. they don’t even care about it and the prescription would sit there for days unattended and they don’t even bother to let you know if they can’t fulfil. If there is a way to give no star or even negative I would do so ..
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April 2023 by Leah Christie
Automated voice system is awful
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October 2022 by D.L. Young
Horribly slow and disorganized over the last few months. Go to the one at Grant and Eldridge, they know what they’re doing. This one is like a poorly run post office.
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April 2022 by J.R. W.
Do NOT use this Walgreens for your pharmacy needs. AWFUL service and they shut down in the middle of the day with no warning. This had happened on multiple occasions. Drive thru will be closed with no sign advising they are closed and why. Go inside and the pharmacy is open. Pharmacy service is beyond slow and they talk to customers in a very rude manner. I'm transferring all my prescription needs to CVS.
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April 2022 by My Name Is Not Important
Don't get the C19 vax. Don't do it
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February 2022 by Laura C.
Harim was really nice, attentive, and even gave me a beauty bag! Which I had no idea Walgreens had! Super cute little goodie bag.
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January 2022 by Matt M.
Arrived for vaccine appointment on time. Tech in pharmacy was rude. Was told they were more than an hour behind schedule which defeats purpose of having an appointment. Waited for around 30 min and during that time not one individual received their shot. The line just kept getting longer. I'm guessing whoever was giving the injections was out for an extended lunch break. They have lost my business
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December 2021 by Ibrahim ibrahim
The pharmacy has unfit for work because of their lack of knowledge
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November 2021 by Kagna C.
Our family been with this Walgreens location north Eldridge spring cypress for so long, the reason is because are closer to our house, I tried to not get angry to this location because of the old man who is in this Phamacy this old man need to be fire, how come they keep him pick up the phone in the drive thru? he is very rude rude so rude every single time we speak to him-but this time I can't handle what he said to me or to who ever as a costumer like me, I was told him what want to cancel and I only want to keep this prescription and I don't want That, he kept gave me the one that I don't want and kept gave it to me and I even show him on my phone too that I was cancel on online order already but what I heard from him is like he look at my phone and said ( I DONT CARE What it is ) to me this word go speak to your own child at your house and please do not use this word to the costumer like us, I'm Like is this how to talk to costumer so I decided to get in to the Phamacy to see if he still keep saying it to me again ( I don't care what it is) I'm so pissed, I won't be back because of this old MAN
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October 2021 by Virginia K.
The Pharmacist Ms. Katie Always Willing To Help With Any Type Questions Ms. Katie A Super MultiTasker Great Big Thank You Matthew Pharmacy Tech Always Makes Effort To Greet With Big Hello! There's A Nice Young Lady Ms Kaelee Who's Sometimes Manning Front Area Cashier Spot Most Importantly She's Willing To Help In Any Area Of Walgreens' Pretty Impressive To Meet A Young Lady Willing To Manage Helping Store Customer's With A Willingness That Is Ao Obvious Ms. Kaelee Thank You I Smile I've Shopped Walgreens 17 + Years I Believe Your Managerial Material Thank You Walgreens You've Managed To Hire (Hope Their Long Term) Several Great Employees
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July 2021 by Jose Jose
We can be proud of Walgreen's chain of pharmacies across America. Excellent management, dedicated staff, convenient locations and beautiful arrangement makes Walgreens great.
