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May 2024 by Vincent Sipe
Great staff and very knowledgeable and great selection
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May 2024 by Kelly
DO NOT BUY THE CAPS PREROLLS!!! All are labeled as 1g each with two in the package. The strain I bought today had two prerolls that were 0.5g each, they were clearly damaged and not all the rolling paper was used. Returned immediately and was told by the cashier that we had to come back later in the day to speak to the manager about the 24 hour exchange policy since he said specifically the Caps prerolls were exempt. Says nothing about exclusions of certain products to be eligible for an exchange on the receipt, so I guess the 24 hour policy is up to whoever’s discretion. Came back later in the day, spoke to the assistant manager who was very kind in breaking the news that the manager (who was not in store and had to be called) refused an exchange. He cited that the product was not genuine Caps, looked like it had been smoked/opened (it clearly had not), and gently accused us of replacing the product. Haven’t had this problem before now, the prerolls we’ve bought before look true to size with what’s pictured on the bag, and I was incredibly disappointed to open it up and see such depressing chode joints. I’ve been a customer here for a year and spent hundreds of dollars here, and I’m truly upset that they couldn’t just take a $10 loss and give me the exchange. I would like if someone reached out to make this right but I seriously doubt it will happen, so in the meantime I will be taking my business elsewhere. Do better.
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April 2024 by William Barton
They need to drop there prices a bit
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February 2024 by Rebecca Ripley
Awesome place to go! Great selections, and staff who can actually help you get what you want. Definitely my place to go!!
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February 2024 by Stephanie Bradley
Pros: 24/7, good customer serviceCons: Ridiculously over priced $37 for a 60 mil and a single coil when you can go across the street and get a 100 and a box of coil for the same amount.
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November 2023 by Raph Calvino
Kaytlynn was super nice and helpfully
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July 2023 by Chase Dizzie
Sold me an expired vape then refused refund or exchange for a non-expires product. Have to contact my bank now.
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July 2023 by Michael Carstens
Always a great place plus vapes buy one get one half off
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June 2023 by Billy K.
Great customer service. Al was cool as hell! Gave me a lot of tips!! I love this place. He is good. Stays open 24 hours
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May 2023 by Kamilah S.
Jose was very patient, helpful and knowledgeable on all the products that vape city provides.
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February 2023 by Suzanne Garner
Walked in and got awesome service from Shane. Ditched the disposable and upgraded. Thanks for the help Shane!!!
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February 2023 by Zachary Piazza
Have been coming here for a while now and decided to leave some positive feedback. On most of my recent visits Max has been taking care of me and she is really great. Overall store has good selection and decent prices on disposables and other vapor supply products. Good selection of delta 8 products as well if you are into that. Also they are open 24/7 which is unheard of for a vape shop. I have come through once or twice in the early morning hours when I was fresh out of vape. Godsend!
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February 2023 by Chelsea Savage
Such an awesome place with the best selection of vapes and juices I've ever seen. They had literally everything I needed and then some...pretty amazing they are open 25 hours as well...Max was very helpful and kind. I will be returning very soon to stock up on my vape needs. Badass, wtg Vape City!!!
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January 2023 by dej
Shane assisted me from the moment I walked in. Very great service and affordable prices.
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January 2023 by Dylan Grazier
Amazing place with lots of options for carts.. Shane was very informative and helpful.. Very patient with me too. I came here skeptical because of other reviews Ive read but the experience for me was amazing.
