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“While out driving my tire went flat quickly. I looked up the nearest tire shop and found Alpha tire. They were very respectful, knowledgeable and got me and it out quickly at a reasonable price. If you're in the area and need a shop check them out :)”
“These guys are the most professional fleet servicing shop in north houston. Every chance I get. I will be sending other companies as well as friends to a 12 take care of their tire needs. Not only did they service my trailer but answer the questions. I needed about fixing an axle back at the shop. These guys are amazing and care about their guests”
“After calling numerous places, I was finally able to locate my tires at a reasonable price thanks to happy tires. The employees here are very friendly,knowledgeable and honest. They got the job done in a timely manner and you can’t beat the deals they have. I highly recommend coming here”
“This is our first time using Ken based on neighbor recommendations. Our daughter's car heater on her 2005 toyota highlander was not working. They were very responsive with diagnosing the issues. The pricing was very fair. Along the way, they were very responsive, keeping us updated. One of the parts was no longer available from toyota. They searched salvage places with success. They took the extra step to locate a local place that could rebuild the ac controller board. Even provided a 1 year warranty on that part. Job well done. I highly recommend using Ken's auto in tomball.”
“Eric was very Grand and respectful. They don't charge for air. And it's hot outside. Bring them some ?. They ay are doing a great job with low prices and tires. My cousin recommended them.”
“Ordered some wheels and tires online that were supposedly road force balanced but they were shaking so bad. Took it here, i was greeted by Dustin and taken care of swiftly. The staff in the back outside was very nice too, and very competent and respectful. Great team working there and they took good care of my truck and were super careful with my new wheels. They managed to balance out my wheels perfectly and get me back on the road quickly. Thanks so much guys!! ??”
“The person I interacted with was extremely helpful and polite. When I arrived needing two used tires for the back, he paused his work on another customer to ask what I needed. After I explained, he assured me he would assist me once he finished with the other customer. I appreciated that he acknowledged me promptly and then continued to help the other customer. He took care of my needs right away and showed the same attentiveness to another client. I have great respect for this company.”
“Very good service here. I was helped by the same tech as my last visit and he's very knowledgeable and got my tire repaired quickly. I definitely recommend this shop.”
“I recently visited NTB for a tire change, and I had the pleasure of being assisted by Frank Elimon. Frank's exceptional customer service made the entire experience smooth and stress-free. He was incredibly knowledgeable, courteous, and attentive to my needs. Frank took the time to explain the process and ensured that my tires were changed efficiently and professionally. I couldn't be happier with the level of service I received. Thank you, Frank, for doing such a great job and for going above and beyond to make sure I was satisfied. Highly recommend NTB and Frank Elimon for all your tire needs!
-Jorge”
“I was in and out for a state inspection in about 20 minutes. The owner is very kind and professional and they have the sweetest Schnauzer named King to play fetch with.”
“Been here twice. Each time I left happy with a fixed vehicle (two different vehicles). Fast and friendly service as well. Prices seemed fair. Have recommended them to friends who were also pleased with the service.”
“Highly recommended -- special thanks to Dalton for integrity and personability in salesmanship ?
To the gentlemen who tried to sell me on the wiper blades, let me clarify: I know I need 'em and I do appreciate the offer to price match other auto accessory retailers, but more so than the money, it's really about personal responsibility for me;
No disrespect to y'all -- it's a rough time we live in economically, every person and every company fighting to survive -- but, once upon a time, back before the auto industry was all about getting people back to the dealership (cutting out mid-level services like yourself), consumers were encouraged to learn their own vehicles and do as much of their own maintenance as possible (or at least know how to troubleshoot).
So, when I look at basics like wiper blades, bulb replacement, and oil changes, if I'm not willing to put the time and effort into those things myself, then I have no business owning this vehicle.
That said, there are numerous Discount locations that would have been a shorter drive for me today, all providing the same service. Y'all won my business (specifically Dalton) because of honesty and not being pushy with the sales last time I was in the area; and, to me, that's worth more than the cost of service itself in terms of customer loyalty.
Much appreciated guys, thank you ???”
“Absolutely awesome! Daniel and his team took such good care of me, went over and beyond to help me with my lost nut lock. Daniel took the time to search my vehicle and found what I thought was permanently gone. Life saver ??? Daniel is the absolute best!”
“The manager was very nice. I explained to him my situation of traveling from Arkansas to Texas. He was able to get me back up and running within an hour and a half. He was really good explaining everything and telling me anything special that I needed to have replaced. The store was very clean and I really enjoyed the atmosphere. This is a great place to take your car and have it taken care of.”
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“These guys are great! My daughter pulled into a parking lot with a flat tire yesterday. I called Tirelink for her, who was in adjacent parking lot, and they sent one of their guys over to help put her spare on. Both tires on the front of her car needed to be replaced. They had her tires in stock and at a great price(half the price of another tire store that is in that same shopping center). This is not my first experience with Tirelink. These guys always offer great customer service and great prices on tires.”