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June 2024 by Stephanie Williams
My boys love it here, and Coach Barbara is excellent at teaching them. My son was able to do his BSA swim test here also, and Coach Barbara helped him get ready for the test.
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November 2023 by Christal M.
This was our first time visiting Start Swimming. Everyone we encountered was friendly and inviting! The swim instructors are patient with the students, tooMy child had a blast!
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October 2023 by katherine smith
There instructors are top notch with over 125 years of combined experience. The extra swimming space for kids to use as play and practice, no one else offers this set up
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July 2023 by Ryan Overman
Stay away or at least from the two “coaches” mentioned below. We came here 5 years ago and had Barbara and Jason who were both phenomenal which is why we came back for my other two kids. We originally came because of a friend recommendation. This experience was the complete opposite. During my daughters first lesson, my 6 year old was paired with Graham. Not only was this the dryest human being I've met, he had the nerve to raise his voice and scold my child to the point where she spent half the lesson crying. My daughter doesn't cry, so for her to cry was a big deal. We then talked to him reminding him that she was 6 and that it was ok for him to smile. We quickly asked for a new instructor for our next lesson which was quickly handled. Then as my three older children had their turn, there was another lesson next to us with two 4 or 5 year olds. This instructor (Dusty) began to yell at the two kids for at least 5 minutes. Continuing to tell them that they need to put in work and they need to look at her when she talks to them. Once again yelling to the point that one of the little girls were scared crying at which point she continued to dunk them under water not even letting her stop crying. As the little girl came up, she told the instructor that she swallowed water still crying. The instructors response,"that's why I counted, that is your fault. I'm not going to wrestle with you". Absolutely unacceptable for these people to be working with children. We aren't dealing with Olympic swimmers folks. We then immediately ended our session and told the parents of the two girls since she wasn't in the pool area. We then went to the front desk and asked for a refund for the remainder of our lessons. You would think there would be a "I'm so sorry to hear, or did something happen?" But no, just an " I'm not authorized to give refunds, the owner will have to do that." After not hearing anything back after requesting to speak to the owner,we called then sent an email. The response to the email was , "we completed the refund on Friday."
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July 2023 by Austin Belzeski
Best swimming school in town!
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July 2023 by wiwi veratiwi
Coach barbara and jason are very experience ! Both my kids come here and they learn to swim in no time
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July 2023 by Ethan Mandola
I love start swimming because they are really really good swim teachers and of course the play area is my favorite part after swim lessons I play every time with my friend Devin or Devon and my sister Gracie and my little brother Isaac makes it really fun
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July 2023 by Linda Moore
We've had a great experience at START. They were friendly to work with when selecting the right class and helping us find one that would work with our schedule.
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July 2023 by Yvette
Amazing swim coaches and staff.
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July 2023 by Silvia Carelli
The coaches are amazing. My daughter loves going to swim lessons.
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July 2023 by Alena Warfield
The START swimming family is the best thing to happen to the Houston swim community. We love all of them.
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July 2023 by Brandy Karcher
Absolutely love this place!
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July 2023 by Ramu Katamaneni
Instructors are caring and dedicated. Facility is clean.
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June 2023 by Ryan O.
Stay away or at least from the two "coaches" mentioned below. We came here 5 years ago and had Barbara and Jason who were both phenomenal which is why we came back for my other two kids. We originally came because of a friend recommendation. This experience was the complete opposite. During my daughters first lesson, my 6 year old was paired with Graham. Not only was this the dryest human being I've met, he had the nerve to raise his voice and scold my child to the point where she spent half the lesson crying. My daughter doesn't cry, so for her to cry was a big deal. We then talked to him reminding him that she was 6 and that it was ok for him to smile. We quickly asked for a new instructor for our next lesson which was quickly handled. Then as my three older children had their turn, there was another lesson next to us with two 4 or 5 year olds. This instructor (Dusty) began to yell at the two kids for at least 5 minutes. Continuing to tell them that they need to put in work and they need to look at her when she talks to them. Once again yelling to the point that one of the little girls were scared crying at which point she continued to dunk them under water not even letting her stop crying. As the little girl came up, she told the instructor that she swallowed water still crying. The instructors response,"that's why I counted, that is your fault. I'm not going to wrestle with you". Absolutely unacceptable for these people to be working with children. We aren't dealing with Olympic swimmers folks. We then immediately ended our session and told the parents of the two girls since she wasn't in the pool area. We then went to the front desk and asked for a refund for the remainder of our lessons. You would think there would be a "I'm so sorry to hear, or did something happen?" But no, just an " I'm not authorized to give refunds, the owner will have to do that." After not hearing anything back after requesting to speak to the owner,we called then sent an email. The response to the email was , "we completed the refund on Friday."
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May 2023 by christina F.
We have been with Start for over a year now and Coach Jason is amazing. Our son has autism and coach Jason is so patient and makes learning fun for him. Highly recommend!
