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December 2023 by J Wilson
With the holidays I know weekends will be very busy. I was quite surprised that our cashier was friendly and had a good sense of humor.
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October 2023 by Suzane Dorshaw
I always find something here every time I need it this store location is clean and well taken care of. The only problem is they never have enough cashiers out and the line is usually long.
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September 2023 by Kenda Jones
I had the worse experience with a store manager at the tomball location in Texas. The managers name is Sam. Assoc # 941679. She was very rude and disrespectful when I returned a dress. She did not explain the store policy and when I asked for an explanation of why I received less than the item was worth She had an disrespectful tone and attitude. This would not be someone that I would want as the face of my company. She has absolutely no customer service.
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September 2023 by Sharon Plumb
I like the selection and discount on Tuesday for elderly.
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August 2023 by Rafael Guzman
I did find some great shoes for very cheap and would recommend this place to anyone. I would love to see more clothes for teenagers, apart from that, it has everything.
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August 2023 by Renee Graves
Love ross looking for hidden gems
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July 2023 by Addyson Klanke
Taylor with the blue hair just disrespected me and my sister the worst we have ever been at a store… she called us to the checkout and we didn’t hear her at first so she decided to walk away and about 10 min later finally came back after being called by a coworker and immediately had an attitude and said we ignored her and that’s why she walked off and said we were wasting her time…. She called us over and didn’t even wait for us to walk over before she stormed off… will never be coming back here y’all need to do better and hire respectful employees who actually know good customer service.
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May 2023 by Kristy Cain
Love this place! They always have new clothes all the time, lots to choose from esp if your in a pinch and need something nice to wear or warm or some shoes to go with any outfit they have it all. Ross is def my go to store.
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March 2023 by Roger Adame
Clean compared to most other Ross's. Obviously does not have the selection of other Ross stores. Employees are not super kind. At least this one larger woman with glasses who seemed to think it was a major criminal issue if my 6 year old boy used their restroom. Who then proceeded to chew out another employee, who was new, for letting my little boy pee in the restroom. Mind you, that's what restrooms are kind of built for.
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February 2023 by Candy Martin
This store is old and dirty. The shoe dept was totally unorganized. I used the women's bathroom and it was so filthy I didn't want to touch anything.
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February 2023 by Emiliya Hendrix
I'm always happy to buy good stuff for less.
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January 2023 by Juice
I came to this store today to return a jacket with receipt and the cashier and another employee refused to do the return because they claim the ‘jacket’ was not outerwear which is what is stated on the tag. They told me to go back to the store I purchased it from so that store can view their camera as proof that I bought the jacket. It is ridiculous that I as a regular customer have to go through all this trouble to return a $19.99 jacket because these employees don’t consider it as outerwear. What would a jacket be considered as then? They did the return at store of purchase without need to check camera as the jacket is outerwear and tag was correct.
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December 2022 by John Smith
Great prices and check out lady was awesome
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September 2022 by Baybi
It was just like every other Ross but the employees are nice and I found some nice stuff for cheap
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September 2022 by Kenny Davis
Not that good of a selection for men. But the price is unbeatable.
