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March 2024 by sandiego177
Very kind and professional associate. Very knowledgeable of what’s going on
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March 2024 by Elisa Miranda
Your rep at the location was very informative, detailed and professional. Made my rental easy and quick
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February 2024 by Gail Gilbert
Excellent service
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February 2024 by Delo Smith
It was such a pleasure doing business with Lynnette today. She explained everything I needed to know! Thank you for making this experience a positive one!
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February 2024 by Robert Y
Lynette was incredible and helping me get set up here. She made it very easy and made this a really great experience.
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February 2024 by Duncan Cooke
Great place to store your stuff, secure, good access and lighting
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February 2024 by mario
Latest review. 2/1/24AVOID THIS PLACE AT ALL COSTWithout any notice my new total is now $170 a month. I just don’t have enough time to move my stuff out of this company that just takes advantage of you and keeps raising the rate every year. AVOID THIS PLACE AT ALL COST$139 dollars a month for a unit that I was paying $110 dollars for two months ago and was around $100 dollars the year before that. This place is a rip off. I just don’t have the time to sell and move the things that I have in here to get ride of this excessive expense. What a shameless operation. Unless it is just me who they are going up on the price for since I am criticizing them openly on reviews.The rent will go up on you every year here. I will be leaving soon as the rent has gone up on me every single year for no good reason. The service does not change. They do not provide any service that would be majorly affected by price increases but the price goes up without fail every year.Old reviewWow, things have changed here, I have had issues in the past with management but the area manager helped out, now won’t return my one call, the prices have gone up and last month I lost my card but I updated it on the website and set it a week before the month came due. The system did not charge my card and I was hit with a late fee with which the manager was unwilling to credit, the manager didn’t even call me directly to notify me that my unit was not in good standing, but called someone else who let me know, thank goodness I am in a good place with this person who immediately let me know.Just a fair warning to others to double check your card info when you update it on their online system since it’s a trap to get you on a late fee if you don’t sign that card up for auto charge at best or at absolute worst allow them to take charge of your unit for non payment and sell it out from under you when the time allows.Also the lighting system in my building is a complete hazard as it is motion based and not on a timer as it is in the other building so if you are organizing items in your locker the lights will go out suddenly and leave you dangerously in the dark. I called the office to ask if there was an override but once again the manager sarcastically did not care and told me that I just had to set the motion sensor off again in a rude condescending tone. The motion sensor is all the way back by the door when you walk in and not in the hall where the lockers are located. I have had several close calls when I have been close to being injured or worse possibly because of how dark it gets and I just had to put battery powered lamps in my locker to avoid that DEATH TRAP! If I didn’t have so many large items to move I would leave, but what do they care, go ahead and move are your heavy stuff out right.Old reviewGreat service and affordable prices
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February 2024 by Tia
Absolutely love using Life Storage, I have had the pleasure of speaking with Ms. Lynnette and she has been more than attentive and kind with all of my questions and concerns!! Great service.
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January 2024 by Fred Himburg
When I arrived to take possession of the unit I reserved I was told they gave it away? Why make a reservation? I was then sold another unit, given the gate instructions then learned unit is not even inside the gate? I was not told that my unit would be exposed to the public, not within the gates and was not given any other option at that price. Probably not recommending this place to anyone.
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January 2024 by Telisha Youngblood
Lynnette is absolutely amazing. She is very knowledgeable and patient. She has amazing customer service. I will store here only because of her
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January 2024 by Hailee Guzman
Love the place.
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January 2024 by Dayna Ford
Quick & Easy set up over the phone.Clean, tall units.Friendly staff.Leased a 10x10
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December 2023 by marvin garasi
Lynnette from store 3187 life storage was very helpful and attentive on details. Very approachable. Thanks for your help…AG
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December 2023 by Darlene Jones
Well, Lynette was very friendly. The experience was amazing and she's funny too.I would recommend this place.
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December 2023 by Ignacio Ortiz
Wow! I have been with many storage locations for 10 years. This place is clean and Lynette cares about her customers.She came out to my storage and welcomed me. Who does that? I will tell you who does, someone who appreciates your business. I highly recommend this location. .
