Lance's Pro Plus is highly praised for its excellent vehicle service and friendly staff. Customers consistently mention the great customer service, with staff being very nice, respectful, and attentive. Brittany, the manager, stands out for her helpful and sweet attitude, providing thorough explanations and ensuring customers feel well-informed. The team is capable of handling various services, including brake replacements, inspections, and diagnosing check engine light issues efficiently. Many customers appreciate the affordability of the prices and the ability to get same-day service, often fitting customers in quickly to get their vehicles back on the road. The overall experience is described as professional and reassuring, with customers stating they will continue to return and recommend the business to others. Despite some negative reviews, the majority agree that Lance's Pro Plus offers top-notch customer care, quick diagnostics, and trustworthy service. The staff's dedication to customer satisfaction makes this shop a highly recommended place for vehicle repairs and maintenance in Tomball.
Lance always takes care of our vehicles. They are trustworthy and dependable.
August 2024
Brittany is awesome did a great inspection personable and explained everything! Great shop!
March 2024
this place by far is a great place to get your vehicle serviced!!!! the staff and mechanics are very nice and respectful !!! to anyone that give this place a 1 star must have got the wrong place !!!! this is a 5 star company!!!
