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October 2024 by Chris Roy
Everyone here is extremely helpful and polite. I’ve gotten many gifts here, as well as items for myself and have never been disappointed.
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August 2024 by Casey Ayala
Amazing customer service! I have yet to visit and not have someone patiently and enthusiastically help me. They always go above and beyond from helping you choose pieces, to placing your charms, to designing charms with complementary chains and bracelets. We’ve had many pieces cleaned and never any issues. Wonderful in-stock variety! Definitely enjoy this location!
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June 2024 by Missy Wallace
I ordered a charm bracelet and 3 charms for my granddaughter online and did curbside side pickup the next morning. Fast and courteous service and so easy!
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June 2024 by Christian Allen
This is a great location, lots of stock items to choose from. Great customer service!
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May 2024 by Kevin C
Took the wife here to get a charm very nice people nice establishment
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February 2024 by Keri Ottenwalder
Received a necklace for Christmas. It broke between links 1/31 and James Avery is charging me to fix it. You would think they would stand behind their craftsmanship.
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January 2024 by Gloria Wolridge
My favorite store for special gift giving.
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December 2023 by bruce milam
Great place
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November 2023 by Angie Herron-Marburger
Friendly and attentive staff.
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October 2023 by adriana
I recently visited this store with my boyfriend this past Saturday and was not pleased with the way we were treated. I’m personally just getting into James avery Jewelry and went in to buy a few charms for my charm bracelet. My boyfriend also needed to get his chain cleaned. So we took some time to look around for what charms I wanted and then asked for some help. We were helped by Stephanie S, and I used the word helped very loosely. I don’t know what happened but she was rude and had an attitude with us for some reason. Like I said I’m new to James avery so we’re asking questions about any deals and Jewelry cleanings. She was so short with us and was acting like we were bothering her. And mind you we bought 3 charms that day, I would understand if we were asking questions and loitering around the store, not buying anything for Stephanie to act the way she was acting. But we literally went in, looked around for 15 min, told her which charms we wanted, went to go get ringed up, and asked 4 questions and then left. I went into James avery excited, but left with a bad taste in my mouth.
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October 2023 by Ivania Gonzalez
Went to James Avery on Friday and had a couple questions, the manager I think her name was Tina helped me a lot. She was very kind, definitely will be back!!
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August 2023 by Carrie Lucero
This place needs improvement in helping people. When people are in need, it's not something that they can wait on. Nor can everyone fill out a form and wait to be called. It's usually an emergency, no one plans on losing their job, or having a disability check delayed. When people are hungry, they can't wait days or a week...js. I will say that the people are very friendly, hence 2 stars I stead of 1.
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August 2023 by Sabrina Mize
This place has the cutest and most unique jewelry. Great for gifts or yourself!!! Can't resist buying something every time I go in there.
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April 2023 by Snoops
didnt take a before photo BUT THEY LOOK SO GOOD WHEN THEY GET CLEANED AND POLISHED
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February 2023 by Michael Carstens
Very quite store, by far the best one with no crowds and great prices
