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March 2024 by Reinaldo Santana
It’s a hit or miss with this pharmacy they are outstanding sometimes and the rest they aren’t
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October 2023 by Luke Frog
This HEB Pharmacy is the worst of the WORST. They tell you your insurance does not cover a medicine when in fact it does. If you want to get a vaccine, they will make you wait more than 1 hour while they are looking busy and getting pleasure from making people miserable. HEB is a good store, but they should be ashamed of this pharmacy.
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October 2023 by Luke F.
This HEB Pharmacy is the worst of the WORST. They tell you your insurance does not cover a medicine when in fact it does. If you want to get a vaccine, they will make you wait more than 1 hour while they are looking busy and getting pleasure from making people miserable. HEB is a good store, but they should be ashamed of this pharmacy.
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August 2023 by Michelle K
While I’ve never gotten the wrong medication, not my favorite pharmacy. Heb, Magnolia has the best service. This one is OK but definitely not as friendly.
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May 2023 by Jessie Dykes
Very disappointed with the service we have received here. Every time we pick up an RX, we are skipped over and have to wait an absurd amount of time. Venessa was extremely rude, had the worst attitude, and would cut me off while I was talking. Will not be returning.
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February 2023 by Jame A.
Rude pharmacist tech and not helpful. Wby is customer service so rare these days? It doesn't cost anyone to be kind and helpful. This is the H‑E‑B on Main St. You are a pharmacy that deals with sick people and some that are very sick. Being kind and sympathetic should be top priority instead of being a smartelic and rude.
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January 2023 by Robert N.
This locations sushi is subpar compared to the other HEBs in the area, specifically the spring rolls. They are smaller with very little lettuce and a sliver of crab stick. All the other locations are more fruitful, with nice lettuce and a full crab stick. Also, the Creekside locations spring rolls fall apart as you eat them, hence the reason to have more lettuce. This falls on management not following up with quality checks.
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January 2023 by Chuck Gazaway
Our family has been using the Creekside HEB Pharmacy for over 4 years now with routine monthly refills and have had nothing but good experiences. Even when we show up with little notice on a new Rx, they’ve been kind enough to fill while we shop. Processing pickups is quick too.
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November 2022 by Linda P.
I have had no issues and it's always my favorite place to shop, pleasant experience.Always bright and clean!
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September 2022 by Lisa P.
Dear manager -your bakery has a serious customer service issue. Every single employee that works in the bakery is rude, dismissive and unprofessional. They don't acknowledge anyone that walks up to the counter looking for assistance whether it's ordering a cake or purchasing something from the display case. I have had a conversation with several customers at the bakery counter and it's laughable how we all have the same experience - it's like we're standing there and we're invisible! Today in particular I ordered a cake a week ago for my granddaughter's birthday party. My husband ran by to pick it up this morning he also experienced being invisible at the counter and was finally helped by an employee that took 10 minutes looking around and couldn't find the cake. Guess what they didn't make it - fortunately I had a copy of the order so they're putting the cake together as we speak. This is the first time I haven't called the store to confirm a bakery order because in past experience when you call and speak to the employees of the bakery you get the same unprofessional, rude response over the phone that you get in person. Guess I should've called though because they're totally incompetent! Store management you should address this issue!
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August 2022 by Matthew David Shaw
Love my HEB pharmacy! Carol is an amazing pharmacist, with great support techs like Christian, Jessica, and many other support staff.
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May 2022 by Lancer K.
Nice store but no mobile pay available without installing their app and blowing it with a credit card. :-(
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April 2022 by Liz A.
Good location and products, and I've found the service to be wonderful. So it's a nice overall store- BUT DON'T USE THEIR RESTROOMS!! The stall doors are all see through. They tried to be fancy by making it all "cloudy glass", but unless you're literally standing behind the toilet against the wall, everyone who's washing their hands can fully see you. And even if you're standing against the wall people can see your outline. It's so bad it's to the point that you can tell the color and pattern of someone's underwear, or even see if they're on their phone or picking their nose or whatever!! If you need to use their restrooms, bring a long jacket to hang on the door so you can at least have some privacy. Very poor design choice in a marketed family-friendly environment
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April 2022 by Matthew Shaw
Love my HEB pharmacy! Carol is an amazing pharmacist, with great support techs like Christian, Jessica, and may other support staff.
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April 2022 by Mike Smith
Frequent use this location. Always a good experience. Easy and Quick.
