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December 2023 by Chris L.
Probably one of the dirtier, dumpier and smaller heb's in the state. Sometimes I wonder if management parks in the back because the parking lot in front is always littered with trash. Hold your employees accountable or take ownership yourself. Seriously. There's nothing worse than walking into and through a grocery store to buy food for your family and it's filthy. I also didn't realize until I went to this one that all HEB's don't have a meat counter. Well, they say they do but it's actually been replaced by a freezer with frozen packaged meats. Regardless, it's close and until now it's worked for us due to location alone. No more. Unfortunately this HEB allows their pharmacists to inconsistently apply their personal politics against the orders of your doctor's prescription. One of the pharmacists at this location is a huge lib who knows what's best for you vs. what medical science and your doctor prescribes and tells us is reality. I won't name names but she knows who she is. Hope you're not too sick when the pharmacist here denies your doctor's prescription orders. I don't even know if that's completely legal but we will absolutely be looking into it as well as getting the word out that apparently HEB believes vaccines are the only answer to Covid. They make good money on pushing them. In the meantime I look forward to finally getting better because Walgreen's apparently doesn't feel politics should take precedent over your healthcare. Take your pharmaceutical needs to CVS or Walgreens. There is literally one right next door and you can skip the hassle with this place.
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October 2023 by Kathy U.
Terrible customer service! Old produce on selves. Rude checkers and baggers. Store needs to be remodeled.
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September 2023 by Karina L.
I love this H‑E‑B safe and feels like home and very welcoming. Very cashier is very helpful and very nice!
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August 2023 by Erin N.
Seriously hate H‑E‑B it is a total rip off and seriously hateeeeeeeeeee how profit comes before people. No matter, how many lawsuits of dangerous chemicals. They choose profits over the health of the people marketing companies over peoples needs. Gassing the fruit? Who does that?
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July 2023 by Google user
They have the best selection of baked goods, always get my birthday cakes from there.
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July 2023 by Schlena Curtis
They have the best selection of baked goods, always get my birthday cakes from there.
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July 2023 by Sarah C.
I almost didn't go into the store, and I feel like I should not have. We had this younger looking guy follow us alongside of a creepy looking guy staring at us uncontrollably. He worked for H‑E‑B, and we probably shouldn't have brought it to his attention. Bottom line, we shouldn't feel bad or awkward while we spend money.
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June 2023 by Donna T.
6.27.23This review is for the fuel area only. I only stopped here to purchase gasoline. So I can not review the HEB Grocery store. It was rush hour time when I stopped at this location for gas. There was quite a few pumps that were vacant. And a few had the dreaded "out of order" covers on them. Gas was $3.09.(sadly) I miss the dollar and something days. (And we thought that was high!!) I will stop here again when I'm in the area.
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June 2023 by Daniel G.
Constant issues with there credit card services, accounting does not return your calls they take your money and run... horrible service..
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April 2023 by Susan D.
Love "The HEB" this isn't as clean as my Rockport store that I frequent but all the same goodies. Four stars for less than sparkly appearance and because the layout is BS. If you had to run back to an aisle because you needed to grab something it is not really possible; as they've designed it like a lobster trap. All the same, still top grocer for me while in Texas.
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January 2023 by Robert N.
This locations sushi is subpar compared to the other HEBs in the area, specifically the spring rolls. They are smaller with very little lettuce and a sliver of crab stick. All the other locations are more fruitful, with nice lettuce and a full crab stick. Also, the Creekside locations spring rolls fall apart as you eat them, hence the reason to have more lettuce. This falls on management not following up with quality checks.
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November 2022 by Linda P.
I have had no issues and it's always my favorite place to shop, pleasant experience.Always bright and clean!
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September 2022 by Lisa P.
Dear manager -your bakery has a serious customer service issue. Every single employee that works in the bakery is rude, dismissive and unprofessional. They don't acknowledge anyone that walks up to the counter looking for assistance whether it's ordering a cake or purchasing something from the display case. I have had a conversation with several customers at the bakery counter and it's laughable how we all have the same experience - it's like we're standing there and we're invisible! Today in particular I ordered a cake a week ago for my granddaughter's birthday party. My husband ran by to pick it up this morning he also experienced being invisible at the counter and was finally helped by an employee that took 10 minutes looking around and couldn't find the cake. Guess what they didn't make it - fortunately I had a copy of the order so they're putting the cake together as we speak. This is the first time I haven't called the store to confirm a bakery order because in past experience when you call and speak to the employees of the bakery you get the same unprofessional, rude response over the phone that you get in person. Guess I should've called though because they're totally incompetent! Store management you should address this issue!
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July 2022 by Nathan Ray S.
real quick, how come my finger print is on the cheetos puffs bag? i can be contacted at 832-937-6939 or
[email protected] or
[email protected] thank you and have a good one!!!
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May 2022 by Lancer K.
Nice store but no mobile pay available without installing their app and blowing it with a credit card. :-(