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July 2024 by Micaela Davis
Would not recommend going to the minute clinic. My appointment was at 5:30PM. I arrived early around 5:20 and checked in on my phone. I assumed they were busy because by 6PM I still hadn’t been seen. Around 6 the medical assistant walks out and says “oh I didn’t even know you were here”. Within the 30 minutes literally never peeped her head out to check if I arrived for my appointment. I’m ok with waiting if it’s busy but this was clear laziness.
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May 2024 by Brad Crandell
Although in the past I’ve had some challenges at the location, multiple members of the current staff at this CVS have gone above and beyond on multiple occasions over the last few months. I’ve had various challenges with different prescriptions caused by my doctors office and the team at CVS has gone the extra mile to help get the issues corrected each time and in a timely manner so I get what I need when I need it.
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March 2024 by Kris Nowlin
If I could leave zero stars I would
The ABSOLUTE worst customer service. Every time I call they are so rude. I am switching pharmacies and never looking back.
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February 2024 by Shana Riley
This CVS location is awesome! I went in for a minute clinic visit and the nurse Michelle Warren and her assistant nurse were so helpful and kind! They were informative and patient with me and my questions. I definitely would recommend this CVs as I have been a customer for many years. Thank you Nurse Warren and the assistant nurse for everything you do.
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January 2024 by Ben simmons
I am not sure why this CVS has so many low stars but for someone traveling out of state and needing a place for medical care, this place was absolutely fantastic. I was able to schedule an appointment with minute clinic online very easily. Wait time at the location was also minimal. I was able to speak with the dr about my symptoms and get checked for what I needed. The pharmacy was quick to fill my prescription after my appointment and I was even able to get help from the pharmacist with figuring out my insurance info. Overall it was a wonderful experience and even though I was sick this clinic helped me greatly!
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August 2023 by Ven Venson
Rude, hostile employees. They can't keep pharmacy open during the middle of a Saturday afternoon shortly after lunchtime because the employees all take a break at the same time-ridiculous not to spread out the breaks.
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August 2023 by Austin Albaugh
I went here around 9PM to just grab some travel size toothpaste. Employee greeted me and kept on cleaning. Was able to locate the toothpaste and check out easily.
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July 2023 by Jana Whiteside - Tomchik
The store is clean, and well stocked, but organized poorly.
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July 2023 by Marcela Beatriz Aragon Chacon
Excellent attention!!! Thank you very much!
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July 2023 by Mauricio Valbuena
Ms. Khatidja was extremely helpful and attentive. Found everything I needed! Would definitely come back
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July 2023 by y C
Extremely horrible rude lady at the minute clinic. You guys need to get a new receptionist.
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May 2023 by Jewels S
Only because zero isn’t an option. Double check your prices for marked down items . Employees do as they are “told” and the markdown is not what is advertised . I proceeded to show Kathy the clerk at checkout my calculator and the math 1.99 - 90% is not .99. The response was I’m doing what I was told to do. I asked her to ring me up for my essential items since she was wasting my time but not honoring or even using her own calculator to figure out the math. I also asked to speak to the manager since I was confused about why it was advertised falsely. I walked out to place my items in my car when I returned Cara the store manager was talking with Kathy. I smiled and approached them to see what the resolution would be . Cara proceeded to take a step back like she was afraid of me and state her employee was doing as told to do .. ( as I heard a million times previously ) . She also told me I had to be respectful as she wasn’t sure if I had an altercation with Kathy and I should be respectful . My calculator was doing math right apparently too since 90% was not .99.Moral of the story if you work in customer relations and are a “MANAGER” of any sort you probably should learn how to deal with customers. Maybe there’s a remedial course . Did I need the item that was 90% off absolutely not , would I usually spend this much time even bothering …. No. However , Cara and Kathy really motivated me .
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May 2023 by Jesse Reed
Exceeded expectations. Highly recommend. Juan is a rock star!
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March 2023 by Haley H.
If I could give less stars I would. The Minute Clinic guy Jeffrey was completely amazing in helping me out during my horrible experience at this CVS. I came in with horrible flu symptoms and I just wanted to get a test and medication to take. Jeffrey helped me greatly. This review is about Jayda Wang, the pharmacist. She was ABSOLUTELY HORRIBLE. Her customer service was seriously bad for someone feeling absolutely terrible at the time. She was so short and uncaring in a difficult situation for me. She made me feel bad for trying to apply a coupon and the sent me to the end of the line of 4 people after I had already been there for 2 hours. I will admit she did come around at the end and helped me out with a question once she saw my face up close and how bad I was feeling. I wish she could have been that caring the whole experience.
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March 2023 by Simone Rogers
I have been visiting this location for my family medical needs for over a year. Have had great experiences with the pharmacy techs. However, today I had the pleasure of working with the actual pharmacist. She was rude, had a horrible attitude and was very dismissive at 8am. I see the reviews from others so apparently this is not new behavior. It’s sad you’re in an industry that requires compassion and empathy with none of these characteristics. As I left I told her I hope her day gets better as it is 8am and it is too early for that attitude. I even took out of my day to call and make an official complaint. I hope that these complaints are heard and she is required to do some type of new trainings for customer service and interactions with customers. She definitely needs it.
