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November 2023 by Robert S.
Very good service by independent Operator Roderick Reece. I would definitely and highly recommend him . . .
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July 2023 by Michael Carstens
Fast service, but pay attention brought the vehicle full of gas returned got bill and charged 35.00 for gas had to go back in and get credit said opps I didn't look at it
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April 2023 by Marjorie David
Great aervice, don't like cars all come from airporrt
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April 2023 by luke gauthier
Terrible service! I recommend that you never use this awful waste of time company. Wasted our time and gas! NEVER USE BUDGET!
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October 2022 by Nathan
Over all the location was very friendly and helpful. David assisted me with my rental experience! Awesome ?? job and amazing location
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October 2022 by Jo'Nathan P.
Received amazing service when renting at this location!! David was amazing and very knowledgeable.. made the experience awesome..
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September 2022 by A Garcia
The two guys who helped me were great! They were friendly and the process was fast. I would definitely rent with them again.Only issue was the smell of cigarettes in the car.
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July 2022 by Misty E.
Although there was a shortage on cars, the staff was very accommodating and nice and got me in the kind of car I needed and got it cleaned, just in time for my trip. Thank you for your help in a tough situation
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July 2022 by Carey Jacobs
Horrible customer service. The vehicle was not there are our reserved time, even though our reservation was made months in advance. There was no way to find out an ETA of the vehicle. We were left just waiting. There was a deposit hold and prepaid credits that were to be refunded, that was over 2 weeks ago and we still have not gotten them. Call their customer service number and after talking to 5 different people, we are still no closer to getting any answers. Definitely will never use again.
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June 2022 by Stoni Johnston
Roderick made everything extremely easy, quick and painless. The best rental car experience I’ve actually ever had, both check in and check out. I rent cars often all over due to business travel, and these guys are so fast getting you in and out without issue and are friendly as well. Would recommend!
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April 2022 by Jo'Nathan
The service here is phenomenal! Great customer service and care a lot about the customers ! Roderick and Aaliyah is just amazing! Seem to always have a great fleet of cars and in great condition and well kept . One of my favorite rental car locations / only location I get my rental cars from while visiting houston
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April 2022 by Andy Puckett
The car smelled like cigarette smoke. The check engine light was on when I got it . The tire pressure light was on when I got it . I’ve rented a lot of cars for work and this was by far the worst so far . And to top everything off . I was about 3 hours late dropping the car off and they billed me for an extra day. Even when dealing with the airport rental companies who are far busier than this location- they never charged me for something like that. If that’s what the business needs to do or feels is the right thing to do I’m ok with it . But it definitely eliminates the possibility of me ever using them again.
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March 2022 by Pavan Ladha
We had a marvelous experience with Budget Van rental, based in Tomball TX... Roderick's customer centric approach was phenomenal...
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November 2021 by Jay Vinson
Good experience overall. Rodrick was easy to work with and got me in and out. The car was clean but like most rental cars it had a smell. If I need a rental car again in the the area I will go back!
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August 2021 by DJ D-Lay (Delay)
My experience with this place has been awesome. I have been going here for over a year. The lady name Jazmah is very professional and is very experience in fixing issues that is not cause by her location. I have referred people in the past as well and will continue to do so.