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February 2024 by David Requenes
These guys were cool. Checked my wife's battery, determined it had no charge and helped us purchase a new one. Then, took it out and installed it after making sure to get all the caked up corrosion off the connections. Nice work.
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February 2024 by Kimberly Nguyen
I wish I could give this shop 0 star if I could. My husband went to this shop to buy parts, the guy named Michael Reeves didn’t support to take parts to explain customer, he just lazy to answer “go get it”. When my husband mentioned “please help me, I am your customer”, he stood up and pushed hands to my husband’s chest “get outta here”. He also told my husband “look at my name patch, I am Michael Reeves”!Michael, I let you know that my husband just had heart surgery 3 days before the day he came to this Autozone and you were very lucky that nothing happened, he went back home with the long face and didn’t let me know the story until today. Please don’t treat your customers like we begging your service, we should get what we pay for, please respect customers.
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February 2024 by Jesse
There was a little mix up at first, but they made it right. Thank goodness great customer service still exists. But the management team for this AutoZone deserves kudos! Thanks again!
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February 2024 by Joanne Jung
I'd give 0 star if I could! They sold us an alternate battery (wrong size and wrong capacity) for the same price of OEM/fit battery, and now they refuse to take it back. If you have a choice to buy a brand vs. generic for the same price, what would you choose? Common sense!!! Correct your mistake!!!!
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February 2024 by John Miranda
Great service.
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February 2024 by Ras Ray
Helpful workers
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February 2024 by Annabelle Stocker
Best AutoZone I’ve been to.. and I’ve been to almost every single one in the Houston/Montgomery area. I had no idea what I was doing and the GM, Michael was awesome and offered to change my headlight- IN THE RAIN.. never have even had anyone offer information, or to help do a quick fix either.. but he was very knowledgeable and fixed my car super quick! Thanks guys. I will only be sending people/coming to this location in the future.
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February 2024 by Matt Morris
I needed chain lube for my motorcycle. I look online, see they have it, go to this store. Employee is there doing something with his phone, not looking at or seeing me. I get his attention, ask him where is the motorcycle chain lube? Employee looks me in the eye, says we don't have that. I tell him I looked online, and that they do have it. Employee then tells me "I have no idea where it is" and goes back to his phone. No interest in helping me whatsoever.I look til I find it, buy it, and exit this store for the last time ever. This is the second time I have had an experience like this there. If they don't want my money, there are other places I can spend it.
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February 2024 by Melissa Triggs
Nice people and pretty helpful and knowledgeable. Easy transaction.
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December 2023 by Cherie Perez
Great customer service,had the lights for my car that I had a hard time finding elsewhere!
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December 2023 by Michael Strohmeyer
Brandon was very helpful. We purchased a battery and they put it in but Brandon was very helpful and courteous. I keep coming here because I always get great service. Thanks Brandon!
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October 2023 by yavi “chowdy” A
Very happy! I called them about a part they said they had it and they did. Very smooth transaction everyone was very knowledgeable! Thanks
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October 2023 by Tanner Morgan
Kenneth and the team here were super helpful! Had some issues with my battery so I brought up here to get tested, test came out bad. Thankfully I bought the warranty so I got it replaced for free. The team even offered to change it out for me! Super quick and friendly!They even helped me with a return I had from another AutoZone.
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September 2023 by R C
Guy gave me attitude about when I was explaining what I needed as if he understood. He didn’t. Sent me home with tire schrader valves instead of ac ones (always have issues with these guys at this location )
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September 2023 by Juan vasquez
Dylan just helped me out and actually stayed on the phone with me after his shift was over and showed no signs of frustration. He's definitely is a team player n a reason why I choose this location as my top 1 in the area
