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January 2023 by Brian Rohr
The best financial institution I have ever had the pleasure of doing business with. Construction loan, airplane loan, banking services, great online service. The staff is fantastic. I highly recommend FNBTB. Go meet them, and discuss in person your lending needs.
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April 2022 by M B
I've had rather frustrating experiences with their employees, and their app really needs work.
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February 2022 by Ashlee Inman
This bank lacks customer service and blatant knowledge of good banking. Miscalculation of my loan and the “assistant” wasn’t willing (or knowledgeable enough) to correct her error. President isn’t much better as he promised to look into a matter, and never followed up. Upon moving my business elsewhere, I was then sent my paid promissory note which then had to be taken to the city for filing along with a fee requiring cash, or an additional processing fee. For anyone who might read this review, save your precious time and choose a BIG box bank who takes care of details AND VALUES even the “small” customers. Shame on you, Tom Bean Bank.
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December 2021 by Miles Braxton
I've had rather frustrating experiences with their employees, and their app really needs work.
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August 2021 by Rhonda G.
What a nightmare! If you value your money. do not deposit it into this bank! In May, I found multiple fraudulent charges on my debit card for Disney, totaling thousands of dollars, After several weeks, they finally reimbursed me for these charges. Ordered a new card. It happened again in July. Rather than question the charges, from Disney, they allowed additional charges to go through. They are now refusing to refund me the money. Impossible to deal with and they will not protect my money!! I have now transferred to another bank
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October 2018 by Essie Dunning
Very friendly & helpful, clean
