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February 2024 by akazerofault
always a pleasant experience. nice bonus they are open on sundays! thank yall!!
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February 2024 by creature299
Love this business. Friendly and helpful staff. Always quick to give me heads up on the best options and I honestly feel like they care about their customers best interest more than just making a quick buck. I've had many situations where I have to pay for packaging on an amazon return that I was supposed to already have packaged it and I didn't realize it, but they've also been gracious a few times and given me a free bag when it is small!
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February 2024 by Ashley B
Luke is AWESOME! He is helpful and knowledgeable. I'll make the drive out of the way just to patronize this location. Thank you for excellent customer service consistently!
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January 2024 by Seth K
I like this place the staff are always helpful
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December 2023 by Doug Newberry
The customer service I received from Nathan was above any words that I could use to describe. He assisted me with a restricted shipment with many obstacles yet continued to look for solutions until it was completed. My shipping challenge was no problem for them. And they did it joyfully. You don't find that level of service often. Happy to give 5 stars!
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December 2023 by Katelyn Roecker
This particular location always has great service and is friendly. Luke went above and beyond to help me ship 4 fragile boxes first thing this morning. Great customer service!
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October 2023 by Chan Orange
The website let me book a notary service on Saturday but when I get in the store the person who runs the store told me that there’s no notary service on Saturday at all. He is very unhelpful, just told me that he can do nothing about it because that’s how the website is designed. Surely if a company doesn’t have any notary service provided on Saturday they can design their website to block off the booking slots, or at least say it on the website or notify the customers who booked the service. A total waste of time getting there for nothing!
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June 2023 by Kai Love
I wanted to take a moment to express my deepest appreciation and admiration for the exceptional service I have consistently received at UPS Store #577. In my experience, your store stands out as the epitome of excellence and has truly become my go-to location for all my shipping and business needs.From the very first visit, I was impressed by the warm and welcoming atmosphere that permeates your store. Your friendly staff members always greet me with a smile and make me feel like a valued customer. Their dedication to providing exceptional service is evident in every interaction.What sets UPS Store #577 apart is the unparalleled level of professionalism and knowledge demonstrated by your team.PS Store #577 has truly exceeded my expectations at every turn. Your dedication to exceptional service, combined with a friendly and knowledgeable team, makes every visit a pleasure. I cannot thank you enough for consistently going above and beyond to meet my shipping needs.Please extend my gratitude and admiration to the entire team at UPS Store #577. Your commitment to excellence has earned my loyalty, and I will continue to recommend your store to friends, family, and colleagues without hesitation.Thank you for setting the bar high and for being the best store ever.Warmest regards,
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June 2023 by Brittany Green
We needed prints last minute on a Sunday morning, and the doors were open when I arrived at 9:56 am. The young lady who helped me was so sweet, and we got our prints before our event began. Thank you!!
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June 2023 by Shannen
Nicole with the blonde hair has a horrible attitude. Automatically charged me for a bag to return an item that ups is suppose to package and just scan the QR code. I always return items here and never do they have an attitude like she did or changed me just because she said her boss told her too. When she just looked like she didn’t wanna be at her job.
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March 2023 by maggie e.
Excellent notary services. Call ahead to verify notary availability. Fast, efficient, and friendly.
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February 2023 by Tierney Johnson
Nicole was very nice and took my mail at the last minute when closing and I would’ve had a panic attack if I hadn’t mailed my items off. Thank you Nicole, very nice of you and she was super fast, she should get a raise.
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February 2023 by Robert Woods
These guys are awesome! Customer service is excellent- keep up the great work!
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December 2022 by Paula Lesniak
This UPS Store is the BEST!! They went above and beyond today for me. I had accidentally mailed a package from USPS that was suppose to be mailed out of UPS. In my panic I tried to call USPS and they were too busy to help. I called UPS and they were not only eager to listen and help, the Owner actually went over to USPS and found my package for me!! Wow. Never had ANY store go out of their way for their customer’s like this.. EVER.Anyways, I am forever grateful to this UPS store for their willingness to help me with EXCEPTIONAL customer service!! 10 stars from me!!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2022 by Paul T
They are not honoring notary appointments made online on their website and employees are totally clueless about these appointments or the notary services. Do not waste your time. The sign on the door says "Notary" but this is just a lie.
