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July 2024 by Tony Heggenstaller
The most incompetent individuals I have ever met, must have zero standards for hiring here.
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May 2024 by John Reno
Terrible customer service. Instead of treating you like a valued customer, they treat you like you're bothering them.
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May 2024 by Nelson
Just tried to renew my box for 1 month again as the previous month. Was told they only take 3 months at a time, and that the previous person was wrong that had been letting me renew per month. Also paid for 2 copies with cash and was told they didn’t have change, so was inconvenienced at that also.
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May 2024 by K R
Usually we never have an issue with this location but going forward we really have to make sure the workers on competent with their job or choose another shipping company all together. USPS may take longer but at least their staff and customer service is more helpful. We dealt with Kevin at this store on May 6th between 12 and 12:05pm to ship an international package via UPS expedited worldwide to arrive before Mother’s Day. They have always taken our former invoices, and we asked Kevin if he needed the invoices (since they have always been taped onto the package in past experiences) to which he replied no. I guess never assume they are correct because we thought maybe they changed their technology where they no longer needed the additional papers but now no one, not the store or customer service can locate the package that says it’s still just dropped off.
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May 2024 by Zoster 91
The employee was kind and took time to aid my understanding of shipping my product.
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April 2024 by Happy Camper
Went in to mail a package today and was greeted by a group of the friendliest kids!! I'm old, so everyone is a kid to me!!!
I was making a return and they were all so helpful and pleasant.
It just made my day!
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March 2024 by j eric weldon
One star because I can't give zero. Paid $80.74 to overnight time-critical docs for 9:30 AM delivery this morning to my accountant. Tracking since 9:59 PM last night to now (12:27 PM the next day) only says “Sorry,” with no indication where the parcel is or when or if it will deliver. Next time I’ll drive it there myself. I have always appreciated UPS; this is a surprising, total fail. Update, 50 hours after dropping off docs: still hasn't delivered. I went to ask for a refund at 3:30-- they close at 4 on Sundays, or are supposed to-- and the store was closed. Figures.
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December 2023 by Chelsie Skinner
Rude guy in an Outkast T-Shirt. First thing he says when I walk in is, "Eventually y'all will let us catch a break." No, "How can I help you." Or anything remotely cordial. Literally all I had to do was drop off a package. If you hate your job that's not my problem, find a new one but don't be rude to your customers.
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October 2023 by Shuan Lim
How is this place still open? Atrocious customer service.
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October 2023 by Raquel Rodriguez
I was a little hesitant to come to this location because of the reviews, but my experience was quick and pleasant. I was only picking up a package, but the lovely young lady helping me couldn’t have been nicer. I was in and out in less than 5 minutes.
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August 2023 by joseph gohn
Service was excellent
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August 2023 by David Chavez
Management is great and place is very clean
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August 2023 by S’vani Campos
The crusty white guy working this morning was unnecessarily rude. He gave so much attitude and it’s only 9AM… if you hate your job that much just quit.
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August 2023 by Korwin Thomas
Great workers
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August 2023 by NateG 72
Outstanding service
