“Jason and John did a great job working on my 2013 Ford Explorer. Due to Covid and stupid political policy Ford quit making the part that I needed to repair the car. It took many months for them to locate an IT company that could rebuild the internal fuse box chip. Thanks to Repair One. I did not have to scrap out a $10,000 vehicle over a $500 part. I will recommend Repair One to everyone I know”
“The service was impressively quick without compromising on quality, and the straightforward approach from the staff made the entire process easy and stress-free. They were honest about what needed to be done, and I felt confident in their expertise. Highly recommended.”
7AM - 7PM
4550 Panther Creek Pines, The Woodlands“I recently took my 2017 Dodge truck in for service at Adams Automotive for a brake job, expecting a professional service based on their reputation. Unfortunately, my experience was far from satisfactory.
First, the estimate I received from Adams Automotive was shockingly double if not triple the price what I was quoted by another reputable repair shop (Goodyear Auto Service located at 4550 Panther Creek Pines).
While I understand that prices may vary, the significant difference in cost raises concerns about pricing transparency and fairness. I asked for a detailed breakdown to understand the reason for such a high quote, but the explanation given was vague and unconvincing.
When I returned almost three hours later to pick up my truck (without any work being done) a manager (unknown name) approached me and did his best to convince me to allow them to do the work at their location. He even said, “just for training purposes please tell me why you won’t allow us to do the work” and then he told me that perhaps I didn’t understand that Adams Automotive actually had two different types of charges that could be applied to the repairs.
One was using premium factory parts which was much more expensive and the other was using cheaper brake parts that didn’t come with any type of factory warranty, but would lower the invoice price. He also said that if I was interested, they could work out a payment plan for me, after I told him repeatedly that I was retired senior citizen and on a fixed budget.
The manager was still very aggressive with me to make the repairs on my vehicle until I told him flat out that I could not afford their prices on the simple brake repair job and would take my business elsewhere.
I have lived in The Woodlands for over thirty years and do my best to support local businesses in our community, but I will not support a business that will attempt to over charge senior citizens that are on a fixed income and doing their best to make ends meet.
Overall, my experience at Adams Automotive was very disappointing. I would highly recommend anyone needing auto repairs to get multiple estimates and carefully compare what is included before committing to any service.
This was my first and last visit to Adams Automotive due to the way I was treated and their unsuccessful attempt to pull a panty hose over their head and gig me out of my senior citizen money. Based on my visit to Adams Automotive I cannot recommend anyone to them for any type of vehicle repairs.
I would like to recommend Goodyear Auto Service located at 4550 Panther Creek Pines who had very reasonable prices and professional service to get the job done right!!”
“I know how to work on cars. I did that when I was in college. Now I choose not to. Rusty's Garage will not B.S. you and they basically take ownership regarding the care of your car. What I mean is, they check everything and tell you what you need today and what can wait and they're honest. I know this because I usually know what's broken when I take my car in for service and in 4 decades, this is the first shop that has been spot on about everything and truthful. They don't make the job bigger than it actually is. The rest of the guys out there working on cars, want you to tell them what's wrong and they only fix that and then you have no idea on what else may be going on. And oh..by the way Rusty gives you a warranty on all their work even if you're out of town including reimbursement for a hotel stay if you're out of town and your car fails due to any work they've done. Plus a car wash..I have to stop now because it's almost too good to be true. But it is and I will not take our cars anywhere else.”
8AM - 6PM
24915 I-45, The Woodlands“They don’t say this is the best location for no reason. The only store that had my tires in stock. I was greeted at the door, felt invited and welcomed. Angel is awesome. Go see them for the best service, best prices, and wait time.”
“The guys in the shop are so nice! They aired up my bike tire once and I've had them work on my car tires as well. The lady at the counter was attentive and friendly as well.”
“I stopped by last week with a low tire on my motorcycle. Justin kindly and quickly helped me and refused to charge me for the service. I really needed a hand and am very thankful for his help. I will be back!”