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March 2024 by Sarah
It was a great experience. The staff at Black Tux were very helpful. My only complaint is that they did not have all sizes and styles in stock to try on when we visited.
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February 2024 by Lou Ana Boi
Wonderful experience when getting fitted for my tuxedo for an upcoming wedding!!!
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February 2024 by Greg F (G-oiler67)
It was a quick and easy experience getting fitted for a suit for the upcoming wedding I will be attending. The young lady who helped me out (unfortunately I forgot her name.) was very friendly and happy to help me out, and made he whole experience great.
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November 2023 by Emily Claassen
If I could leave 0 stars I would!! Their service is absolutely unacceptable. I had my wedding party go in to be professionally fitted. Not only did my dad who is the father of the bride but two of our groomsmen were measured wrong. The young lady was rude and did not help get the orders in. She told my wedding party that the groom didn’t purchase his in which he did prior to sending everyone the information. I’m extremely upset and downright appalled with the customer service level. One of the groomsmen contacted support and they basically told whoops sorry we are out of short jackets. He had two options which was to reorder a regular and they would alter it or he could wait until another short was returned. My wedding is next Thursday!! I will never use this service again for any upcoming event. I will never recommend to anyone. I want/need someone to contact me and fix this immediately.
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October 2023 by Emily Reeves
If I could leave 0 stars I would!! Their service is absolutely unacceptable. I had my wedding party go in to be professionally fitted. Not only did my dad who is the father of the bride but two of our groomsmen were measured wrong. The young lady was rude and did not help get the orders in. She told my wedding party that the groom didn’t purchase his in which he did prior to sending everyone the information. I’m extremely upset and downright appalled with the customer service level. One of the groomsmen contacted support and they basically told whoops sorry we are out of short jackets. He had two options which was to reorder a regular and they would alter it or he could wait until another short was returned. My wedding is next Thursday!! I will never use this service again for any upcoming event. I will never recommend to anyone. I want/need someone to contact me and fix this immediately.
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October 2023 by Kerry Shirley
Ari was incredibly welcoming and paid attention to the little details that matter▪︎ Be ontime for your appointment, I almost missed it▪︎
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October 2023 by Dallin Sleeman
It’s amazing low lazy people have become. I will never use this place again. And to top it off they were out of size 11 or 12 shoes in stock. Don’t waste your time with this place. So many better options around Houston
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September 2023 by Nathalie Ong Luu
Kenny was wonderful and helped my husband even before our appointment time. He was knowledgeable and gave us lots of tips and advices on proper suit fitting. I definitely recommend Kenny and the Black Tux at the Woodlands. The suit/tux selection was very nice. They didn't look cheap or garish. We ended up purchasing. Thank you, Kenny!
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August 2023 by alex oguntokun
Ari was phenomenal. She helped me get the right fit and locate the color pants the groom wanted even though it was out of stock online. Will definitely be back!
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August 2023 by Kaci Jasmin
Ari helped my husband after he had some issues with processing his order online. She was super courteous and worked us in quickly! Thanks for your help.
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August 2023 by Gunther S.
Drove an hour for a fitting, the employee wouldn't even take five mins to see me. Said I didn't make an appointment (website says nothing about being appointment only) and I could come back at 5pm (it was 11:30am), explained the situation I was in and he didn't care. Terrible experience, if you value customer service this isn't the company you want.
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August 2023 by Khadim Mbow
Ariana was amazing!!!!! Service was great and she accommodated in the best way possible, I felt like a Disney princess and would definitely come back because she is sooooooooo amazing OMG!!!!
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August 2023 by William Escobar
Forgot to book an appointment, and I live a good distance away. Luckily, I was able to squeeze in and got fitted in quick fashion. Saved me a waste of trip.
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August 2023 by Mark Bobbitt
Ari was a delight to work with to get fitted for a tux I needed to rent for a wedding in September.
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April 2023 by Elona E.
My son is getting married THIS MONTH and I booked a fitting for him and 5 of his 7 groomsmen a month before the wedding. I never received a confirmation so I called to confirm. They couldn't find my reservation and the soonest they could rebook was 5/1 due to prom season. Ok, so I rebooked and got an email confirmation immediately. Except today, the day of the fitting, I got a cancellation email!! No explanation, just an email telling me I could re-book. This is not how you do business and is an unneeded stress right before a wedding! Worse, the company we ended up with said she'd had other groomsmen with the same issue
