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January 2024 by Teresa Short
Just want to give Kudos to Juan! Excellent customer service. Went over and above helping me set tv up! Very kind. Courteous, and professional! And a shout out to Hannah for helping me get to review page! Wonderful service! Love Tachus!
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January 2024 by Misty Triplett
Trace Did a great job with my install! He was very professional from the moment he arrived until the time he left. He answered all the questions that I had, and help me make the best decision on placement of pods, main connection,, and even guided me set up of the TV with the new service. He was very careful to keep the floor clean. I noticed that he wore shoe coverings, and even used a portable vacuum to clean debris on the floor from the attic. I’m looking forward to, hopefully just as high-quality of service and connectivity!
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January 2024 by Bonnie Warner
Fantastic! Danny was on time. Explained everything that I need to understand about and troubleshoot my network. No stress. I was also working and was on a conference call. Danny was very respectful in regards to respecting that I could not be interrupted. No complaints here. And if there are two posts from me it’s because I was not sure if the first post actually posted!!!
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January 2024 by Chad Hartzog
By far the best customer service experience in my life! Tyler Frazier arrived right on time, took the time to explain everything to us, and after the install he went above and beyond and put back the stuff I had to move out of the way prior to installation. He puts the PRO in PROFESSIONAL and he couldn’t have been more polite, thorough, and respectful. My only regret is not signing up with Tachus sooner! I’ll be a lifelong customer for sure! Thank you Tyler and thank you Tachus!
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January 2024 by Isadela Ruiz
Trace did an amazing job with my install! He explained everything really well. Answered all of my questions. He placed all the cables in a very neat way where they weren’t hanging and made sure the installation met my needs. Thanks for all of your help!
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January 2024 by Tatia Noe
The installation technician was very prompt on arrival, unlike some other companies, having you waiting around all day, and then you might have to reschedule, NOT TACHUS. The installation technician was very professional and very knowledgeable about the equipment, the app and the speed recommendations. The installation was completed within one hour. I VERY HIGHLY RECOMMEND this company even though their price might be higher than the rest but it is worth it and you can do so many things in their app.
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December 2023 by Rick Roman
I would like to Thank Terrance and Juan for their exceptional expertise and professionalism. I am very happy with the installation work completed in my home. Both individuals offered invaluable insights regarding an Ethernet switch I was going to install that day, ultimately saving me time and money. Their exceptional service and advice were greatly appreciated, making the overall experience highly satisfactory.
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December 2023 by Jacob Saenz
By far the smoothest installation I’ve experienced. Patrick my installer was very courteous, informative & just an over all very detailed tech. He reached out ahead of time to let me know his ETA, walked me through the whole process on what to expect & after showed me everything in completion & made sure I was all ready to go prior to leaving. Amazing experience & I’d recommend them to anyone ??
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December 2023 by Sam Schaffner
Just moved to Texas and have family here already, was suggested to use Tachus and I gotta say I was not let down! Customer service on the phone was amazing to work with, super understanding of the situation with the move.The installer, David, amazing guy super charismatic and very knowledgeable about the area and gave some great tips for local places to check out and also super knowledgeable about the product and the setup!Couldn't have had an easier stress-free time dealing with Tachus!Highly recommend!
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November 2023 by Kari Robles
Jose was amazing! He was quick, efficient, his work was perfect and looked very well done. He made the installation painless and so easy!
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November 2023 by matt lopez
Trace did an amazing job with my Install! He went above and beyond to ensure my every need was met, trace made this the best experience I’ve had with tachus thus far.
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November 2023 by Janice Barnett
Danny,Patric and Juan were so professional and thorough. We were very impressed. Danny was patient and explained everything to us. If you do not have Tachus we suggest you sign up today!
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November 2023 by David
Tyler Frazier did a great job installing the equipment and was very helpful with all my questions. After testing the speed I am now getting much faster service than Xfinity was providing for a cheaper price! Thanks Tyler and Tachus God bless!
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November 2023 by Toph and CiCi Jordy
The Service field Technician Tyler Frazier did an outstanding job setting up & installing our Fiber Internet. He was very knowledgeable respectful, Was in and out of the house no issues at all! Thankful for my service thank you Tachus
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November 2023 by Jacob Saldinger
Trace came and did the install today and he was an absolute pro. Kind, very knowledgeable, and professional. If this is an indication of the type of service I can expect from Tachus, then I’m happy I made the switch.
