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January 2024 by Courteney Hale
"Home away from home."That is their slogan for a reason.Big Blue Marble Academy, formally known as Stepping Stones, has always felt like home. Every day you are greeted with a smiling face at the front desk and more as you walk down the halls. The facility is clean, the staff is kind, and the teachers are gentle and educated. Anytime someone asks about a childcare facility for their child, I tell them I would only take my babies to Stepping Stones. They are constantly looking for the best curriculum, new art ideas, and training to be better. I could go on and on. I spent 7 years at this facility and my own son went here. I am a mom who doesn't trust many with my kids, but Stepping Stones and Jessica are at the top of that list. I know without a shadow of a doubt, walking out to go to work that my babies are in the best hands.Thank you, Jessica and staff, for allowing my family to feel comfortable and safe as we leave our babies in your care. That is no small thing, and you take it seriously.
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January 2024 by Patrick Spruce
BBMA- formally Stepping Stones has been fantastic for our family over the last 10+ years. With 3 kids aging out of childcare services and one more still there we have always felt safe leaving our kids in their care. The teachers have always been professional and caring towards our children. We have become "attached" to many of the teachers over the years. I would recommend them to anyone seeking out childcare services.
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December 2023 by Jara Schnyder
What a lovely place. We have all of our three children with Stepping Stones and will continue to do so. They have become family over the years. The director, Jessica has made sure all of our children's needs are met. When we needed special arrangements there was always room for discussion. The daycare offers soccer and dance with vendors right at the location and the kids do arts and crafts every day, get to play outside and even learn Spanish. We couldn't be happier. Our children love to go there.
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December 2023 by Adrian Alvarez
My three year has been attending stepping stones for 8 months now. Since going there she has come out fully potty trained and her vocabulary has expanded tremendously. The Administration and teachers are always on point with messages and updates with the bright wheel app, and it gives me comfort knowing I can check on my kids all throughout the day because it is constantly being updated on their progress.
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December 2023 by t “Ziggie” a
I can't express enough how much I love this learning center.Jessica and her staff have always treated all three of my children like family. They are loving and caring, and very responsive.It's not easy for me to trust someone to watch over my children as I am very careful and maybe a little overly protective of them, but nobody puts me at ease more than the people at Stepping Stones.I tried three different learning centers before I ever started at stepping Stones with my oldest son Oliver, and none have come close to providing the comfort, care, and education that stepping stones does.Oliver came into kindergarten one step ahead of everybody else because of what he learned while attending there.Thank you Jessica and everyone else at stepping stones.
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December 2023 by Jennifer Shaw
This daycare is absolutely hoax. All the reviews are managed by the Director herself and alot of the reviews are from teachers who work there. If you go on indeed even the teachers who have worked there previously were over worked and overwhelmed by the disorganization. I pulled my children from this daycare because of the lack of cleanness. My children stayed sick going there and incident after incidents were reoccurring. The lack of accountability here is crazy. Do not take your children here. They watch themselves.
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December 2023 by Kristi Hernandez
One of the worst daycares around!!! Sent a child home with bruises and bite marks. When questioned wanted to say there were no reports and kicked the child out of daycare that was being bitten! I suggest not taking your child here as they do not investigate and help the situation.
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December 2023 by Melissa Vargas
Worst daycare ever very unprofessional and unorganized. They send children home with bite marks and scratches and wont bother to write incident reports and then want to say that the bites are scratches when you clearly see bite marks and when you want to talk to the director she says to just unroll the child from daycare. VERY UNPROFESSIONAL!
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December 2023 by Thomas Alonso
I couldn't ask for a better daycare to watch over all of my children.Jessica runs a very organized school.I never have any difficulty getting my children ready to go to daycare the next day because of how much they love being there.Thank you, stepping stones family. You really are our home away from home
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November 2023 by Sonia Maldonado
No accountability. Sent a child home with bruises, scratches, and a clear bite mark on his face. When questioned about why there were no phone calls made to the parent, they denied reports being made of an incident and stated that there was no camera footage available. Parent made a big deal about it, and instead of investing the incident further and taking accountability, this daycare kicked the children out of the daycare.
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November 2023 by Desiree H.
PART 1.This was absolutely the worst place to bring your children to be cared for. There is no accountability for negligence. Mrs.Mendoza the Director is NEVER available nor on-site. Every time I have asked to speak to her in person or on the phone she was unavailable. My son 2 and my daughter 11 months attended daycare here and were asked to be picked up immediately or child services would be called for posting a true factual review on the neglect my 2 year old has endured here. I was told by Mrs.Erika per the Owners I had an hour to pick them up as they were being immediately unenrolled due to a review. Can you believe that? My child was the one neglected by the staff. Let me explain.My child has been bit multiple times here. I have advocated for my son. I have asked to have him moved up and it was like pulling teeth because Mrs.Mendoza wasn't there to make that decision. I pressed and I pressed and Mrs.Erika finally said she was making the temporary decision to have him moved up. He finally gets moved up and it gets worse. He is still coming home with scratches on his face on his neck but incident reports are made so that makes it ok for them. My question was how is my child getting hurt every week since starting there sometimes 2-3 times a week and there are 2 teacher in the classroom? I always get an excuse.MY FINAL DRAW!On Thursday 11/16/2023I went to pick my son up per usual. He immediately ran to me and I picked him up and kissed him. Well when I went to reach in I noticed a huge bite make on the side of his forehead right next to his temple. I also noticed scratches on his eye lid, nose and cheeks. I asked the teacher if she had an incident report for me. She looked confused and said no. Why? I said look at my sons face. The teacher then said "I seen that and was hoping it wasn't from today because I wasn't given a report." So now you have neglected my child too. If you took over care for a child with a huge bite mark on his face.. wouldn't you think to ask if that occurred earlier in the day so you can give report to the parent?I then walk straight out to the front and ask the front desk Melissa and a new member if they have a report for me. They looked confused and stated no. I told them look at my sons face. They were shocked and apologized. I was told Mrs Erika would be in touch as soon as she got in the next morning Friday.Mrs Erika called me on Friday and tells me. It's a scratch on his face not a bite. I argue because you can clearly see teeth marks on my sons face. So then she proceeds to tell me that they reviewed the cameras and it looks like at 9:34 AM my son and another child were fighting behind a book shelf that was in a blind spot from camera view. But that my son got up and walked away from the book shelf rubbing his head and sat down next to the teacher. I said well how did 3 adults watch him and never notice he had A HUGE Bite mark on his face? No incident report. No phone call. Nothing. Had I not advocated for my child.. that footage would have never been reviewed. She said I understand. There's nothing more we can do but have a conference with the teachers about better ways to handle these situations and have them eliminated for the future. I asked to see the footage myself. I was told Mrs.Mendoza declined for me to see it. I asked to speak with her immediately. Again she was not available so I then said well she needs to call me. She is never available. Mrs Erika then stated she would have her conference me in.PART 2Mrs.Mendoza called me and had a nasty condescending attitude. I told her I wanted to speak to her regarding all the bite incidents my son has endured. Particularly this one because I was never notified on the incident nor was there a report written out to document the incident for me to refer to. She then tells me well your son and another child were fighting behind a bookshelf. He got up and didn't cry and sat next to the teacher with a book rubbing his head. He didn't cry and that's why the teacher didn't catch it. Nor
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October 2023 by Cynthia Williams
This place discriminated against my because he has autism, which is against the disability act. He attended this place for a whole year until they got a teacher there that wasn’t educated in dealing with kids with autism. For the short time she was there she decided she didn’t wanna deal with him after he’d been there a whole year. On his last day he was so frightened to go up to the school. My grandson is non verbal so we always pay close attention to how he acts because that’s the only way know he’s being mistreated. His reaction that day told us a lot, I don’t know why these teachers go into these classrooms knowing there are kids with special needs and want to mistreat them because they don’t wanna deal with them. Why do these schools keep putting our special needs kids in hands of people that don’t have the patience to deal with these babies. This should never have happened and he should never had to have gone through this where he should have felt safe. It’s enough we have deal with him being in world non verbal and his safety. It’s sad we have to worry about them in school at such a young age. Shame on this agency.!!!!
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September 2023 by Siobhan James
The best preschool with the most loving teachers we have ever encountered! I always know that my daughter is safe and having the best education and extremely protected by wonderful teachers in a fun environment!
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June 2023 by Tristin Searles
I am so thankful for the entire staff at Stepping Stones! My daughter has been going here since early this year and she absolutely loves it. I would highly highly recommend you take your children here if you want thriving, developing, and happy kiddos. They take their safety and happines as absolute #1 priority, and they treat everyone like family. My daughter will go here up until she has to go to school. They have such a fantastic system and processes in place that it's such a good routine for both parents and the children. Thank you all for all you do, you have no idea how much we love it here!
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June 2023 by Jennifer Baker
My daughter has been attending Stepping Stones-Falconwing since she was 8 weeks old. She is now one. I have truly been so impressed with the staff and love the daily communication and pictures through the app. The front desk is always so friendly and helpful and her teachers have been nothing but AMAZING to my baby girl. It makes me so happy to see my daughter get excited when she sees her teachers and friends in the morning. I highly recommend Stepping Stones needing child care!
