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January 2024 by sara marsden
What a secure & well-run storage facility. Dorothy is a gem & helped us through our first check-in experience. She handled all our questions with friendliness & efficiently. Rates & service seems very reasonable. Recommended for affordable, secure, & efficient self storage.
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January 2024 by Ashley K
I called to get information about renting a unit and the man who answered was so helpful! He told me about a special they were having and helped me get the best price and correct size for my belongings. Upon arriving, Dorothy greeted me in the office area and walked me to my unit to put my lock on. She was very friendly and helpful as well. I definitely recommend this storage facility!
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December 2023 by Steven Sandifer
Dorothy was WONDERFUL. She took time to explain everything to me. She was very helpful and showed me to my unit. I cannot say enough about her customer service skills! Thank you Dorothy!!!!
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December 2023 by katie kat
Dorothy was wonderful and walked me through the whole process. She made sure the unit was to my liking and got everything all set. Great experience for a first time storage owner!
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November 2023 by taylor coibion
We have had a great experience here especially with Dorothy! They have been so helpful and polite! Great place to store in the woodlands!
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November 2023 by Jessica Stover
Dorothy was so welcoming and helpful when renting my unit. Anyone who needs a unit should check out her business.
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November 2023 by Jessica Kerley
Dorthy is the property manager here and is wonderful. Very efficient and easy to work with, and a very nice woman. Was able to get a unit same day that exceeded our need & best price in the area.Thank you Dorthy!
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November 2023 by Vartika Shinde
I went to visit the my reserved locker. Dorothy was very helpful during the complete process. I would definitely recommend this storage. I will be looking forward over the security in coming months but I very much sure it will be all safe for sure.
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November 2023 by David Piekarski
Dorothy was very nice and professional. She helped me find a great rate online and showed me a nice 10x10 unit that I ended up getting. I like the location of this property as well.
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November 2023 by Maria Sanchez
Dorothy was great! She took care of my needs and the process was very fast and easy! Highly recommended talking with Ms.Dorothy ?
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October 2023 by Andrew “Drew” Seybt
I've been a tenet of this facility for more than a few years at this point, and I'm very happy I've stored my keepsakes here.Just recently I went there to update my account in person, and Ms. Dorothy, the site manager, was able to sort my problems out with lightning speed and personable grace. I wasn't exactly asking her to jump through flaming hoops but I was surprised with how quickly and easily she handled everything.As for the facility, itself, I've only ever used this one for storage so I can't compare it with anything, but I feel that belongings are safe due to their security measures, and that puts me at ease.
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October 2023 by Jade Dillon
Dorothy, the property manager was super responsive, informative, and very helpful. She helped me through every step of the process. The unit was clean, well lit and very well priced.
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September 2023 by Gail Schoen
The facility looked very clean and Dorothy was so sweet. She gave a very thorough explanation of leasing a unit and it’s clear nothing gets by her. Looking forward to seeing her around!
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September 2023 by Michelle Carney
Dorothy was amazing during my storage move-in. Super helpful and highly recommend SmartStop!
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September 2023 by Dede Mager
Went up on my rent nearly $100 after I'd been there several months. Moved out very quickly.