-
May 2024 by Shatavia Hill
Staff was very friendly and helpful throughout the entire appointment.
-
May 2024 by Pam Sorich
Very professional and courteous staff! Short wait time and procedure was extremely professional.
-
May 2024 by April Sullivan
Within one week of getting orders from my doctor, I received at least 8 phone calls and 4 text messages to schedule my appointment. The first one was less than an hour after I left the doctor's office!After I scheduled the appointment, I received at least 4 reminders, with one including a reminder for a procedure I did not schedule.I arrived 15 minutes before my appointment time like I was asked. I was the first person checked in when the doors were unlocked after I arriving at the time requested. Then I waited for over a half hour past my appointment time before I was finally called for something that took all of ten minutes.I won't be back.
-
May 2024 by Deborah Lewis
Thank you for the opportunity to serveUs!!
-
May 2024 by Milagros Sanchez
I was not successful in getting an appointment, the person who answered me hooked me on the call and I often called and hooked me up, they have no patience for an emotionally ill person and it was rude
-
May 2024 by K Leaf
Pros my technician Lakiesha was very sweet and attentiveCons appointment took way too long because noone made sure my order was coded correctly other facilities ensure the orders are correct before patient arrives to avoid this. Why wait until the patient arrives to ask the Dr if the exams scheduled is what I should be having? All of this could have been done prior to my appointment so that wait times are not 4 hours+ Not to mention I never got to speak with the radiologist reading my exam because they were working off site. Makes you feel like a number and not a person
-
May 2024 by Tina Dunn
All was good. Except asked to be there 30 minutes early for the appointment and they were running behind and was not seen until after an hour I was there wait. I was not alerted they were running behind and to come a little later. Which would have been better for me.
-
May 2024 by Emily Engram
This facility and the staff were all great! Their service was excellent and they made me feel valued as a patient.
-
May 2024 by Abraham M
The place was packed in the reception area but Alejandra was great. She was calm and professional plus she was effectively handling a moron ( who was loud and on the phone)Alejandra is my model of great customer service.The technician who took my x-ray was very good. For a technician she had great empathy and listening skills. She was timely and efficient.Both these ladies need to be commendedDespite being a walk-in, plus insurance verification, I was out of there in less than 30 minutes. Management and its processes were as good as I have seen in years in the health industry.Commendable and thanksOne small suggestion, please put up a sign for phone courtesy.People need to step outside to carry on loud conversation or watching streaming shows. People it is small space and time. Be courteous. Even in gyms, people carry on loud obnoxious conversations.
-
May 2024 by Guillermo Moncada
Overall, it was fine. I will SimonMed again. The onsite services are good and fast. The website is ok. But, when you call their customer service, it is not good and confusing. If you don't need customer service via phone, SimonMed would be five stars.
-
May 2024 by Sam Mandola
Initial MRI was scheduled at Katy location.Because of weather, MRI had to be re-scheduled at Woodlands. All staff involved in changing of appointment were incredibly professional, efficient, courteous and thorough!! Definitely recommend utilizing SimonMed for imaging needs.
-
May 2024 by Myra Jo Neill
A very kind tech performed my CT. She eased my anxiety by talking to me during the procedure, letting me know what to expect with each step.
-
May 2024 by Barkley Spikes
Great efficient service. Fast.
-
May 2024 by m x
Unorganized front desk you wait more than 2 hours at reception
-
May 2024 by mary westmoreland
My experience with Simonmed Imaging The Woodlands they was so nice the workers was very helpful the image person takes good care of you and that's why I choose Simonmed Imaging thank you so much God's blessings you have a blessed day ?
