-
February 2024 by Christian Zimbello
Great place with very professional people. This is my second time there and very happy with the service they provide.
-
February 2024 by Rodolfo Navarro
Fast and reliable service.
-
February 2024 by Roger Goertz
Overall JUST EXCELLANT!!! Time after time! If you have never been there you are truly missing out!Service: Tires
-
February 2024 by Phil Spinks
Efficient
-
February 2024 by Carla Kretschmer
Tyler, the young male working upfront was warm, welcoming and made one want to return.
-
February 2024 by Joseph Jared
Excellent service and attention to detail. Very transparent and informative.
-
January 2024 by Jaime Quintana
Great Service
-
January 2024 by Pedro Costa Braga
Great service! Everything went well! We’ll certainly go back there in the future.
-
January 2024 by Pat Speight
I appreciate the prompt service and professional assistance I received. I will use them again and recommend them to my friends and family.
-
January 2024 by Barnes Darwin
Great bunch at Rooster. Very helpful. Capable too.
-
January 2024 by Julie Davis
Great service, very courteous staff. They always get me out of here fast.
-
January 2024 by James Foley
Wonderful, wonderful group of knowledgeable mechanics. Great service, honest and friendly. Won’t go anywhere else. J. Foley The WoodlandsService: General repairs & maintenance
-
January 2024 by Nugget Master
Took my car in for one thing came out with more problems
-
January 2024 by Andrew S.
One of the best Christmas presents I could have asked for this year was for my car to get all fixed up maintenance and body work wise. I came and saw Serena over at the Woodlands' Kuykendahl location and she nailed it once again! I love the staff that works here they are all knowledgeable and understanding...but if Serena was the only employee, I'd still bring all of my vehicles here and she'd handle it all. From beginning to end the whole team made sure I was taken care of. Serena even helped me with payment options available. Things don't always have to be perfect for me the first time with services and products...but as long as people still listen and are considerate enough to get the job done right, I'll be a customer for life. This is my car care place!!!
-
December 2023 by Tanya Haliamova
SCAMMERS AND THIEVES! DO NOT TRUST THE GOOD REVIEWS!Do NOT go to this shady place, especially if you're a woman or have limited knowledge about vehicles, unless you have some extra money to throw out of the window. I would give them zero stars if I could. This place is a total nightmare. Lazy and RUDE workers that will LIE to you just to drain as much money out of you as possible. Trust me, you will be better off towing your car someplace else even if your car breaks down in the middle of their parking lot.I was searching for a place to take my car to because I needed to change the serpentine belt on my engine (pretty easy, nothing crazy). I found this place and trusted the reviews (which was a HUGE mistake) and decided to get my car towed there on Saturday 12/09/23. On Monday 12/11/23 I got a call back from them and the lady on the phone (which turned out to be the rudest and the most unprofessional human I’ve ever had a displeasure to speak to) told me that they installed the belt on my car and it STILL wasn’t starting, so she suggested they perform a diagnosis and call me back to tell me what is wrong. An hour later I get another call and this same lady told me that they now have to take my PERFECTLY FINE ENGINE apart (which would be nearly $900 more on top of everything I had to pay for already) and there was a chance I NEEDED A WHOLE NEW ENGINE!!! Mind you, I NEVER EVER had any problems with my engine. I got my car only 2 years ago and the only thing that I needed was for them to replace the belt, THAT WAS ALL! So obviously I said no and said I will just take my car back home and figure out what to do next. The scammer that I was speaking to obviously tried to back out and make me stay so they could drain some more money out of me, but I said no and moved on.I paid $500 for the services (that they didn’t even do) and had my car towed back to my house on this same day and decided to take the initiative in my own hands and inspect the vehicle. I tried starting my car and imagine how shocked I was to discover that my car DOES START INDEED, but it was making a noise so I decided to pop my hood just to discover that THERE WAS NO BELT ON MY ENGINE!!! I paid nearly $100 for the part alone and $200 in labor. AND THERE WAS NO BELT! And on top of that, I realized that they never put a new belt on to begin with, because there were still some leftovers from the old belt hanging off the engine, and they just LIED to me so they could do the “diagnostic” and rip me off even more. So obviously I called right away and asked what was going on, and the gentleman (if I can call him that) that I spoke to on the phone was very rude and condescending, acting like they didn’t just ROB me literally. He told me he didn’t know WHY the belt was missing and he would contact their finance office so I could get my refund.Finally today 12/14/23 I saw I got a refund, but it was only $100 that I paid for the part. I called the place and that same lady with her nasty attitude told me I was not going to get a refund for labor, because they put the belt on, but took it back off because they were planning on taking my engine apart FOR NO REASON (which now I’m thinking they were just trying to take my perfectly fine engine and sell it somewhere to make even more money out of me) and then had the audacity to HUNG UP on me! So now I’m $400 short and the only thing that they did was take the old belt off my engine (well, parts of it, because there’s still some left on there).Needless to say, I’m not only disappointed with their service, I would rather let a monkey work on my car than ever step foot in this establishment full of lazy and incompetent and RUDE workers that just want to take as much money from you as possible, probably break your car even more in the process to make it even more expensive for you to repair it.
