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December 2023 by Mike Farris
Rich and his staff are always polite, patient, and respond quickly to any and all questions/issues as they arise. Sarah is great as well, wonderfully cheery disposition and so kind and helpful! Very good service!
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November 2023 by Sandra Morales
Rich is so knowledgeable and kind. He makes sure to explain things carefully. He’s super responsive. I recommend!
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September 2023 by Luis Zepeda
I had an outstanding experience with Rich Martin and his team! Their customer service is top-notch, and they go the extra mile to ensure your needs are met. Not only was their service lightning-fast, but they also responded quickly to all my inquiries. Highly recommended!
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September 2023 by Tadia Franko
Rich & Sarah were both really kind when I spoke with them. Really grateful to have them be apart of my team. Both individuals listened to my concerns and helped me find a resolution in a positive and constructive manner. Chose this location based off of their great reviews and was not disappointed from the first to the following conversations and interactions.
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July 2023 by Mike Bowes
He’s been there for us whenever we needed him with advice and prompt assistance.
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May 2023 by Maria Macaul
I was very happy with my current insurance for many years but when a purchased a new home they made the paperwork very complicated for myself and my lender. I decided it may be a good time to look at insurance competitors. Rich Martin made the process so easy. He sent me a side by side comparison of houses and cars then explained each to me very thoughtfully. Once I decided to move all of my insurance to Rich he worked directly with my lender and got them what they needed the same day. I never wanted to compared insurance companies to what I had because I thought it would be time consuming and complex but Rich made it clear, quick and painless.
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April 2023 by Jacqueline Forster
Rich responds quickly and is always friendly and responsive. I highly recommend him and his office!
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March 2023 by Allen Astin
Edit and update: Sarah in the office is the miracle worker. She is patient, fast, courteous, knowledgeable, and persistent in the best sense of the word. That office is fortunate to have her! Thank you Sarah!We are fortunate to have Rich in the community. I have a number of policies with State Farm and my agent retired, so I met with Rich today. I usually have a ton of questions and need to know the details. I was very impressed. He is very knowledgeable, patient, and worked hard to answer all my questions. Also, I learned some very valuable things from him, for which I'm grateful. Thank you for taking the time Rich. I highly recommend him.
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March 2023 by Brianna Zuch
Rich was absolutely amazing! I just moved from CO and needed to switch my car insurance. He was very helpful, gave his recommendations for coverage, took the time to explain everything to me, and at no point did I feel pressured or that he was trying to add more than what was needed. He made the process so easy
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March 2023 by David Whigby
Very professional and knowledgable staff. Provided courteous and prompt service D.W.
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March 2023 by Dennis Stieben
They seem to have my account information ready almost immediately when I call them. Rich and staff will reach out to me when there is something I need to know. Very responsive and professional.
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March 2023 by Brittany Fulks
Rich was extremely quick to respond, well-versed and knowledgeable about various types of insurance and able to direct us towards the exact product we needed. Highly recommend! All around just a nice guy and fun and easy to talk to as well.
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March 2023 by Shele McInroe
Rich is very responsive and resourceful with a positive attitude and friendly manner.
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March 2023 by Travis Smith
Rich makes buying insurance fun. He is hands down the most responsive agent I have worked with and is thorough and thoughtful about your family's needs. He worked to win our business over several years and I am glad we finally made the change.
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March 2023 by Luke Tucker
Have worked with Rich for sometime and have always found him to be helpful and get done what we need done, when we need it done. However, just recently he's really gone the extra mile to help us get things across the finish line to close on our home. Through the entire process of buying our home, where it feels like everyone is just checking boxes to move things along, he consistently felt like he was on our side. Great experience and glad to have him on our team!
