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March 2024 by Nancy
Helpful staff. Groomers went above and beyond to help my anxious standard poodle look and feel great.
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February 2024 by Shell B.
I love coming to this Petco thanks to Kris,Cyann ,Cass and Tracy. They were all kind polite professional, and they all deserve 5 STARS
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February 2024 by Marianna Cleek
Charging for bags is a turn off. It makes me not want to patronize your store any longer.
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February 2024 by K B
Grooming Department needs to have some customer service training. We will not be back for they are the most rude people to deal with. I was told he was just stressed out. Not a worthy excuse to me.
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February 2024 by Mia Molinar-Lott
Clean store, nice employees. I had a good time. :)
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February 2024 by Adrianna R.
I recommend this location! The staff in grooming and the whole store are very nice & always greets my dogs when I come in. My dogs always come out looking clean and smelling great! Thank you!!
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February 2024 by adbz
Our neighborhood petco, great staff and great grooming Services, would only reccomend more treat options for dogs or quicker restock I should say!
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February 2024 by Carolina Barrera
worked perfectly
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December 2023 by Ashley W.
I took my 75 pound dog in to get a bath/ groomed before Christmas. Isabella was so sweet! She took extra time to care for his skin allergies he has been having and was very nice and helpful from check in to check out.
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December 2023 by genea rhodes
The vet assistants are the fire! I've got a very timid dog baby, and they love on him and go out of their way to allow me to feel that it's all OK and that my baby is no bother to them. That's true customer support, and I drive 30 min away, pass at least two Petco stores closer to my home, and I'll choose Petco Woodlands every time!
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November 2023 by Allison A
The products were easy to find and at a good price. The cashier let me know about a sale item, so I could have 2 instead of 1 and they were very cheerful and thoughtful.
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November 2023 by K Hiarker
Petco completely stinks as a retail chain. They cancelled part of my order (the part that was on sale) and I could not get any help from their customer service! I will be returning the rest tomorrow. Horrible horrible customer service. Just know if they cancel, that they will not help you.
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October 2023 by Jenna H.
Dear Petco @ Kuykendahl and Woodlands Pkwy, thank you for hiring absolutely the nicest, most caring grooming staff - Nicholas and Brittaney are both, very kind animal lovers who handled the transition of dropping off my sweet, old dog, Susie, who is always anxious. They are caring professionals. I feel good about leaving Susie with them, she's in good hands.
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September 2023 by Fp
I love this place and shop exclusively here for all pet related things, grooming, and general vet care. Today a groomer took one look at my dog and said no I’m not doing it. She was turned away for being 2 pounds over the weight class I chose online, she is a puppy and is still growing. I selected the breed in the app, a 10 month old standard poodle so not sure what they were expecting?**Just to find out on my way home that there was a larger weight class grooming appointment available 30 minutes later than my scheduled appointment I got turned away from.**I called and was told by the manager (very kind and professional woman) that she probably turned us away bc she is pregnant but that it wasn’t their correct protocol, which I can understand, but what I don’t understand and is why the groomer couldn’t have passed my dog to someone that was open and available shortly after. It was disappointing because I always leave here happy with the services and experience and now things are going to be weird if I decide to take my dogs here in the future.
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September 2023 by Rachel Bartenfeld
I made an appointment for my dog Saturday, 09/2/23 for a bath, nail trim and nail grind. We arrive promptly for our appointment. The groomer said she was behind and couldn’t get to our dog for 2-3 hours. We told the groomer that we could bring our dog back in 2 hours when she would be ready and she said no that wouldn’t work. So we reluctantly left our dog there not really wanting her caged for hours on end.When we arrived later to pick her up. We watched the groomer through the window almost drop our dog 4 times from the grooming table. She then came out and told us she couldn’t trim her nails because our dog was squirming. The groomer also said when attempting to trim her nails she cut our dogs quick. Our dog was bleeding when we picked her up.The groomer was rude and told us if our dog had an infection we could speak to her manager. We will be taking our dog to the vet tomorrow.The groomer blamed our dog for her incompetence.Don’t take your dog here. They could be hurt and the groomers don’t take care or responsibility.
